Description

Summary
The Quality Assurance Coordinator is responsible for ensuring the laboratory's Quality Management System (QMS) complies with ISO/IEC 17025, ISO 9001,10 CFR 50 Appendix B, and 10 CFR 21 standards. This role oversees testing, calibration, and certification activities to meet regulatory, accreditation, and customer requirements. 

Job Functions

• Maintain and improve QMS in compliance with ISO 17025 and ISO 9001 17065.
• Ensure document control and proper recordkeeping for policies, procedures, and work instructions.
• Serve as primary contact for accreditation bodies and regulatory agencies.
• Manage accreditation audits, external assessments, and regulatory inspections.
• Plan, execute, and document internal audits to assess compliance and identify risks.
• Assist in Investigation of nonconformities, implement corrective actions, and verify effectiveness.
• Ensure personnel involved in testing and certification are qualified, trained, and competent.
• Maintain training records and competency assessments.
• Conduct or coordinate quality system training sessions.
• Promote continuous improvement initiatives in test methods, certification processes, and quality practices.
• Assists in addressing customer complaints and ensure proper investigation and resolution.
• Communicate quality system updates and compliance status to management.
• Work with 
• staff to ensure test and certification results are accurate and reliable.

Qualifications

Education and Experience

• High School diploma or equivalent (Required)
• Bachelor's degree in relevant field preferred
• 3 + years of experience in a quality role, preferably in a testing or certification environment.
• Strong understanding of ISO/IEC 17025, ISO 9001, and 10 CFR 50 Appendix B, 10 CFR 21.
• Writing skills for SOPs, audit reports, and compliance documentation.

Knowledge, Skills, and Abilities

• Critical Thinking & Problem-Solving: Ability to analyze complex quality and compliance issues.
• Experienced with quality management software, document control systems, and data analysis tools.
• Ability to manage multiple priorities, meet deadlines, and maintain structured documentation.
• Strong writing skills for SOPs, audit reports, and compliance documentation.
• Attention to Detail: Strong ability to detect nonconformities and inconsistencies.
• Ability to work effectively with individuals from varied professional and cultural backgrounds.

Physical Demands of the Job

• Stand: None
• Move or traverse: None
• Sit: None
• Use hands: None
• Reach with hands and arms: None
• Climb or balance: None
• Stoop, kneel, crouch or crawl: None
• Talk/hear: None
• Taste/Smell: None
• Lift/carry/push or pull: None

Additional Information

• Pay Range – $25.00 to $28.00
• Benefits - This position offers medical, dental, vision, 401K, time off benefits and participation in the company’s Annual Incentive Plan.

Additional Info

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.