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【安達產險】客戶服務部客服專員

Chubb

【安達產險】客戶服務部客服專員

Chubb

full-timePosted: Aug 28, 2026Updated: Aug 29, 2026臺北市, 台灣

Job Description

• 0800保戶熱線服務暨解答保戶詢問保險相關問題• 網路及語音留言處理• 客戶情緒抱怨處理• 電訪新契約保戶及異常件客戶• 執行主管交辦事項• 提升諮詢客戶滿意度之改善方案或提案執行 • 具相關保險業0800電話客服2年以上經驗，具申訴處理經驗尤佳• 具良好的溝通及協調能力、抗壓性高• 熟操作相關客服CRM 系統與MS office辦公軟體(Outlook, Excel, Word)• 具保險證照尤佳• 無須輪班

Locations

臺北市, 台灣
Taipei, Taiwan

Required Qualifications

• 具相關保險業0800電話客服2年以上經驗，具申訴處理經驗尤佳• 具良好的溝通及協調能力、抗壓性高• 熟操作相關客服CRM 系統與MS office辦公軟體(Outlook, Excel, Word)• 具保險證照尤佳• 無須輪班 (experience)

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