MAJOR DUTIES & RESPONSIBILITIESCounsel clients & agents on insurance needsIdentify gaps in coverage and make recommendations to address themEffectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changesWork effectively in a team setting using professional interpersonal and communication skillsMaintain performance and quality standardsKnow and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.Complete assigned work and other duties as assignedMust be willing to work a M-F shift during hours of operation between 8am EST and 8pm EST and the occasional ½ day on a Saturday. An active Property & Casualty insurance license is required; if you do not possess one, the company will provide an opportunity to study and obtain during trainingAssociate degree or equivalent industry experiencePersonal lines operations, agency, underwriting and/or marketing experienceAbility to drive results and innovate in a fast-paced environmentExcellent client service skills, including oral and written communicationProficiency with Microsoft Office, specifically Word and ExcelExcellent organization skills and ability to multi-taskAbility to work independently in areas without defined workflows, as well as in a team environmentAbility to handle multiple priorities within strict time constraints The pay range for the role is $55,000to $74,000/yr. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.