The Policy Search Associate is an onsite position responsible for effectively and accurately executing policy document requests submitted by various Chubb entities, including, but not limited to, Brandywine Claims and Reinsurance; Legal, and North American Claims. The responsibilities will include, but not be limited to:Meet department standards for time service and qualityPrioritize assigned requests according to process guidelinesAnalyze request for clarity, completeness, and accuracy; reaching out to the customer as requiredPerform the appropriate research steps and document results as per proceduresPerform document copying, policy assembly, and quality reviews as requiredBe available to provide accurate and honest testimony relative to the policy search in the event of a depositionEvaluate processes for improvement opportunitiesWork with legal counsel Keep procedures up to dateAccurately record/gather data to compile reports as neededAssist with/perform other duties within the team as neededInteract with team members and customers in a respectful and professional manner High School Diploma or equivalentWindows based PC knowledge focusing on Excel proficiency and data analysisEffective research skillsHigh capacity for learning and retaining new skillsAnalytical with good decision making/problem solving skillsAbility to work independently with minimal direct supervisionStrong interpersonal skills Desired Experience: Knowledge of policy documents and various lines of businessKnowledge/Experience of various legacy ACE and legacy Chubb systems/applications/inquiriesInsurance knowledge with a focus on policy forms and endorsementsDemonstrated track record of success in current and prior positions, producing accurate and timely results