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Wellness & Recovery Specialist - Massachusetts

Elevance Health

Wellness & Recovery Specialist - Massachusetts

full-timePosted: Aug 25, 2026Updated: Aug 28, 2026200 STATE ST, MA-BOSTON

Job Description

Anticipated End Date:2026-09-08Position Title:Wellness & Recovery Specialist - MassachusettsJob Description:Wellness & Recovery Specialist - MassachusettsCarelon Behavioral HealthLocation: This specific position requires the employee to live within the state of Massachusetts.Virtual: This role enables associate to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.Shift: The hours for this position will be Tuesday - Saturday, 12:00 PM - 8:30 PM.A proud member of the Elevance Health family of companies, Carelon Behavioral Health uses our powerful combination of experience, expertise, dedication and compassion to see what's possible and what's better. Born out of one of the largest healthcare systems organization in the United States, our rich history gives us a unique and valuable perspective on how to solve the most pressing healthcare challenges.The Wellness & Recovery Specialist will be responsible for providing peer support, engagement, connection, and follow-up to callers. We are looking for candidates to work on the new Massachusetts Behavioral Health Help Line with knowledge of behavioral health social services and insurance systems, and a deep understanding of the factors that impact a person’s experiences in the mental health system, including but not limited to, race, ethnicity, gender identity, sexual orientation, language proficiency, religion, disability status, socioeconomic status, criminogenic risk, and history of trauma.How you will make an impact:Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.Acts as a resource for staff on decision making and problem solving.Initiates and maintains contact with assigned individuals and providers to determine members response to services.Minimum Requirements:Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.Valid, active, certified recovery specialist/coach certification and/or peer/family support specialist certification required.Preferred Skills, Capabilities, and Experiences:Knowledge of care-coordination and case management concepts strongly preferred. BA/BS or MBA preferred.Microsoft Office Suite and baseline computer skills preferred.Crisis Line experience preferredFor candidates working in person or virtually in the below locations, the salary* range for this specific position is $21.42/hour to $36.96/hour Location(s): Massachusetts In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Level:Non-Management Non-ExemptWorkshift:1st Shift (United States of America)Job Family:MED > Licensed/Certified - OtherPlease be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.Who We AreElevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.How We WorkAt Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.

Locations

  • 200 STATE ST, MA-BOSTON
  • Massachusetts

Skills Required

  • health servicesintermediate
  • care-coordinationintermediate

Required Qualifications

  • Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background. (experience, 2 years)
  • Valid, active, certified recovery specialist/coach certification and/or peer/family support specialist certification required. (certification)

Preferred Qualifications

  • Knowledge of care-coordination and case management concepts strongly preferred. BA/BS or MBA preferred. (experience)
  • Microsoft Office Suite and baseline computer skills preferred. (experience)
  • Crisis Line experience preferred (experience)
  • For candidates working in person or virtually in the below locations, the salary* range for this specific position is $21.42/hour to $36.96/hour (experience)
  • In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. (experience)

Responsibilities

  • Identifies opportunities for engagement of members and their families in forming a supportive, recovery network.
  • Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.
  • Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.
  • Acts as a resource for staff on decision making and problem solving.
  • Initiates and maintains contact with assigned individuals and providers to determine members response to services.

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