Core ResponsibilitiesGather and document business requirements for ordering and payment systems.Analyze existing processes and identify opportunities for improvement.Collaborate with developers to ensure accurate implementation of requirements.Support system testing, validation, and troubleshooting activities.Business Operational SupportMaintain documentationAct as a liaison between business users and technical teams to ensure alignment. Qualifications and SkillsBasic QualificationsStudents with Bachelor’s degree, in Business Administration or MIS or Computer Science/Information Technology or equivalentSelf-starter - Ability to work independently and in a team environment.Self-motivated, adaptable, must be proactive and be able to deal with ambiguity.Strong analytical and logical problem-solving skills.Strong organizational and project management skills.Demonstrate leadership and influence skills including strategizing and driving change across multiple group and departments.Strong written and verbal communication skills including the ability to illustrate complex business and technical ideas and communicate findings and recommendation to all level of management and working level resources.Excellent communication skills especially in English– both written and verbal with the ability to communicate and work with Global team.Ability to identify/analyse problems, design solutions, write a design document for IT counterpart to develop the solutions.Ability to drive continuous improvement, produce cross-functional integrated operational process and drive processes to execution.Experiences with Oracle ERP eBusiness suite applications will be added advantage, but not essential. Preferred QualificationsExperience with PL SQL, Oracle ERP system is a plus