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Customer Service Intern

RTX

Customer Service Intern

full-timePosted: Aug 20, 2026Updated: Aug 29, 2026MY-10-KLANG-009 ~ 9 Lengkuk Keluli 2 ~ 9 LENGKUK KELULI 2-009

Job Description

Date Posted:2026-08-20 Country:Malaysia Location:MY-10-KLANG-009 ~ 9 Lengkuk Keluli 2 ~ 9 LENGKUK KELULI 2-009 Position Role Type:UnspecifiedCustomer Service InternJob SummaryWe are looking for a motivated and detail-oriented Customer Service Intern to join our team. This internship provides an opportunity to gain hands-on experience in customer service operations, administrative support, data management, and continuous improvement activities within a professional aerospace environment.Key ResponsibilitiesAssist with day-to-day customer service and administrative activitiesPerform accurate data entry and maintain customer service records and databaseEnsure proper documentation, filing, and maintenance of relevant recordSupport the team in preparing reports, trackers, and other documentationAssist in coordinating customer-related requests and follow-up activitiesSupport continuous improvement projects to enhance customer service processes and operational efficiencyAssist in identifying opportunities to improve existing processes and workflowProvide general administrative support to the Customer Service teamPerform other duties and ad-hoc tasks as assigned by the supervisor.RequirementsCurrently pursuing a Diploma or Bachelor's Degree in Business Administration, Customer Service, Business Management, Supply Chain, Logistics, or a related fieldGood communication and interpersonal skillsGood command of written and spoken EnglishProficient in Microsoft Office, particularly Excel and PowerPointStrong attention to detail and accuracyGood organizational and time-management skillsAble to work independently as well as in a teamPositive attitude, willingness to learn, and proactive approachPrevious internship or customer service experience is an added advantageLearning & Development OpportunitiesDuring the internship, the candidate will have the opportunityGain practical exposure to customer service operations in the aerospace industryDevelop administrative, documentation, and data management skills.Learn about customer service processes and business operations.Participate in continuous improvement and process enhancement initiatives.Develop professional communication and stakeholder management skills.Gain hands-on experience using Microsoft Office and business systemsRTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms:Click on this link to read the Policy and Terms

Locations

  • MY-10-KLANG-009 ~ 9 Lengkuk Keluli 2 ~ 9 LENGKUK KELULI 2-009

Skills Required

  • Microsoft Officeintermediate

Required Qualifications

  • Currently pursuing a Diploma or Bachelor's Degree in Business Administration, Customer Service, Business Management, Supply Chain, Logistics, or a related field (degree in bachelor)
  • Good communication and interpersonal skills (experience)
  • Good command of written and spoken English (experience)
  • Proficient in Microsoft Office, particularly Excel and PowerPoint (experience)
  • Strong attention to detail and accuracy (experience)
  • Good organizational and time-management skills (experience)
  • Able to work independently as well as in a team (experience)
  • Positive attitude, willingness to learn, and proactive approach (experience)
  • Previous internship or customer service experience is an added advantage (experience)

Responsibilities

  • Assist with day-to-day customer service and administrative activities
  • Perform accurate data entry and maintain customer service records and database
  • Ensure proper documentation, filing, and maintenance of relevant record
  • Support the team in preparing reports, trackers, and other documentation
  • Assist in coordinating customer-related requests and follow-up activities
  • Support continuous improvement projects to enhance customer service processes and operational efficiency
  • Assist in identifying opportunities to improve existing processes and workflow
  • Provide general administrative support to the Customer Service team
  • Perform other duties and ad-hoc tasks as assigned by the supervisor.

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