This position works closely with wholesale customers to determine their floorcovering needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch floorcovering coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and branch. The individual selected for this role will be expected to work at Store #5191, located at: 3419 Business Center Dr, Ste A, Chesapeake, VA 23323-2640. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. Ensure high levels of customer satisfaction through excellent sales serviceAssist customers in person and over the phone by determining needs and presenting appropriate floorcovering products Build productive trust relationships with wholesale customersRefer potential wholesale leads to the sales reps and store staffProcess orders, schedule/coordinate installations with installers and customersCheck installers’ orders for accuracy before material leaves storeProcess sales transactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain precise work order files Pull appropriate products from the sales floor or warehouseClean store equipmentLoad/unload delivery trucksAssist in making deliveries, as neededMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsComply with inventory control proceduresSuggest ways to improve sales Minimum Requirements:Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodationPreferred Qualifications:Have at least a High School diploma or GEDHave a valid, unrestricted Driver’s LicenseHave at least one (1) year of experience working in a delivery, retail, or customer service positionHave previous work experience selling floorcovering and/or floorcovering productsHave prior work experience operating floorcovering cutting equipmentAbility to read, write, comprehend, and communicate in more than one languageAbility to read, write, comprehend, and communicate in Spanish#SHWSales