The Lead Platform Engineer role is responsible for setting strategic priorities for the maintenance of platforms within the current technology environment. The role involves sharing leading best practices and providing guidance to maintain the overall integrity of the platform, including operating systems, hardware and software infrastructure that are critical to the company's user populace and application environments. They foster a culture of collaboration with cross-functional teams to ensure that all components of the platform are working efficiently, securely, and resiliently. The Lead Platform Engineer leverages a strategic mindset, offers advice, and drives the development and implementation of security policies to ensure high performance and reliability of the company's infrastructure, including both cloud and on-premises systems, in support of DevOps efforts and general business and IT objectives. WHAT THE ROLE WILL DO:Set strategic priorities for platform hardware, software, and network requirements in alignment with overall organizational goalsShare best practices for monitoring system performance, and lead teams responsible for system performance and troubleshooting of issuesLeverage advanced techniques and methods for optimizing DevOps tools (such as API Gateway, Teraform) to support processes as per organizational needsFoster a culture of collaboration among cross-functional teams to ensure new features and services are brought into productionLeverage a strategic mindset to oversee the execution and maintenance of automated and orchestrated fulfillment mechanisms to optimize delivery of key platform servicesLead cross-team collaboration and workstreams to ensure smooth operationsIdentify potential security threats, mitigate them proactively and set standards for a strict security complianceDrive and oversee the development and implementation of security and resiliency policies, standards, and procedures in line with organizational strategic priorities and latest industry regulationsEvaluate high-level design documentation, share feedback, and provide recommendationsInterpret results and present findings from technical research regarding user requests for new/modified systems or severe problem resolution Foster strong relationships with vendors to create mutually beneficial opportunities for the organizationThis position is not hybrid/remote and will be located at our Cleveland Headquarters office.This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.Must be eighteen years or older Required Qualifications:Must be at least 18 years of ageMust be legally authorized to work in the country of employment without now or in the future requiring sponsorship for employment visa status (e.g., OPT, CPT, H1B, EB-1, etc.)Bachelor's Degree in Computer Science or a related field. In lieu of a degree, at least 9 years of experience in the role of Platform Engineer or related position6+ years of experience in platform engineering and infrastructure components [with a strong focus on containerization technologies, including Docker, Kubernetes, and Rancher.]Expertise in automated interaction with physical infrastructureProven track record in managing and maintaining cloud-based environments such as AWS, GCP, or AzureExpertise in monitoring and log management tools such as Nagios, Splunk, and ELK Proven track record in developing and implementing backup and disaster recovery strategiesExpertise in scripting experience in languages such as Python, PowerShell, and BashExpertise in Infrastructure as Code (IaC) and configuration management tools such as Ansible, Chef, and Terraform Preferred Qualifications: Azure Solutions Architect, Certified Kubernetes Administrator (CKA), or AWS Certified DevOps Engineer preferred 3+ years of hands-on experience with containerization technologies, including Docker, and Kubernetes and Rancher for orchestration and cluster managementProven expertise in maintaining platform-level runtimes, including ingress controllers (e.g., NGINX), TLS certificate lifecycle management (e.g., cert-manager), and secrets management integrations (e.g., HashiCorp Vault)Experience deploying and managing observability tools, such as Sysdig for monitoring and CVE scanning, Fluentd for log forwarding, and Elasticsearch for log analysisFamiliarity with GitOps practices and tools, particularly ArgoCD, to support continuous deployment workflows Technical Skills Programming LanguagesCloud Technologies & Platforms Continuous Integration and Continuous Deployment (CI/CD)DevOps MethodologySoftware Packaging and Deployment ProceduresOperating SystemsNetwork Operations, Configuration, & ServicesContainerizationMonitoring and LoggingIntegration Technology Travel: 5%