Supervisor, Global Accounts Payable
Sherwin-Williams
Supervisor, Global Accounts Payable
Job Description
The Accounts Payable (AP) Supervisor within Sherwin Business Services (SBS) provides operational and analytical oversight of the end-to-end procure-to-pay (P2P) process across multiple business units. This role drives invoice processing performance, ensures compliance with internal controls, analyzes key metrics and trends, and implements process improvements to enhance efficiency, accuracy, and service levels. Partnering with Procurement, Treasury, Operations, and General Accounting, the supervisor leads a team of AP professionals, manages workload and exception resolution, supports vendor relationships, and champions continuous improvement, automation, and scalable P2P processes.This position is not hybrid/remote and will be located at the Hinckley Parkway building in Cleveland, OH. Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments. CORE RESPONSIBILITIES AND TASKS Operational LeadershipOversee end-to-end AP processing: invoice intake, 2/3-way match, approvals, payment runs (ACH, wire, check), and month-end accruals. Manage daily queues and work allocation to meet SLAs for invoice cycle time, payment timeliness, and inquiry response. Ensure adherence to company policies, SOX/internal controls, and audit readiness (documentation, approvals, segregation of duties). Monitor and helps drive resolution exceptions with the respected team (price/quantity variances, missing POs, duplicate invoices, blocked payments). Own weekly payment proposals, cash requirements coordination with Treasury, and payment timing optimization. Vendor & Stakeholder ManagementServe as escalation point for vendor inquiries and complex disputes; maintain positive supplier relationships. Coordinate with Operations and Receiving to resolve match exceptions and GRNI discrepancies.Collaborate with Controllership on accruals, reclasses, and period-close activities.Process, Systems & ControlsWork with the Center of Excellence (COE) on ERP/AP automation tools to drive efficiency and accuracy. Maintain standardized work instructions, desk procedures, and control narratives; lead training and cross-training. Identify and implement continuous improvement initiatives.Account reconciliation and analysis of agingPeople LeadershipLead, coach, and develop a high-performing AP team; set goals, conduct performance reviews, and support career growth. Monitor productivity and quality metrics; provide feedback and remove barriers to delivery. Foster a culture of accountability, customer service, and problem-solving.Compliance & RiskEnsure compliance with tax reporting (1099), unclaimed property/escheatment, and regulatory requirements. Support internal/external audits; manage evidence requests and remediate findings. Enforce payment controls (positive pay, dual approvals) to prevent fraud. Position RequirementsRequired:Bachelors Degree in Accounting, Finance, or Business3+ years of progressive financial and/or accounting experience.Experience with Microsoft Office programs, specifically Excel.Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status Must be at least eighteen (18) years of age Preferred:Strong understanding of GAAP principles related to AP. Experience with vendor relationship management and issue resolution. Process improvement experience (Lean/Kaizen preferred). Travel: 10%
Locations
- Cleveland, OH, United States
- USA OH Cleveland Hinckley Parkway
Skills Required
- Microsoft Office programsintermediate
- vendor relationship managementintermediate
Required Qualifications
- Bachelors Degree in Accounting, Finance, or Business (degree in accounting)
- 3+ years of progressive financial and/or accounting experience. (experience, 3 years)
- Experience with Microsoft Office programs, specifically Excel. (experience)
- Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status (experience)
- Must be at least eighteen (18) years of age (experience)
- Strong understanding of GAAP principles related to AP. (experience)
- Experience with vendor relationship management and issue resolution. (experience)
- Process improvement experience (Lean/Kaizen preferred). (experience)
Responsibilities
- Operational Leadership
- Oversee end-to-end AP processing: invoice intake, 2/3-way match, approvals, payment runs (ACH, wire, check), and month-end accruals.
- Manage daily queues and work allocation to meet SLAs for invoice cycle time, payment timeliness, and inquiry response.
- Ensure adherence to company policies, SOX/internal controls, and audit readiness (documentation, approvals, segregation of duties).
- Monitor and helps drive resolution exceptions with the respected team (price/quantity variances, missing POs, duplicate invoices, blocked payments).
- Own weekly payment proposals, cash requirements coordination with Treasury, and payment timing optimization.
- Oversee end-to-end AP processing: invoice intake, 2/3-way match, approvals, payment runs (ACH, wire, check), and month-end accruals.
- Manage daily queues and work allocation to meet SLAs for invoice cycle time, payment timeliness, and inquiry response.
- Ensure adherence to company policies, SOX/internal controls, and audit readiness (documentation, approvals, segregation of duties).
- Monitor and helps drive resolution exceptions with the respected team (price/quantity variances, missing POs, duplicate invoices, blocked payments).
- Own weekly payment proposals, cash requirements coordination with Treasury, and payment timing optimization.
- Vendor & Stakeholder Management
- Serve as escalation point for vendor inquiries and complex disputes; maintain positive supplier relationships.
- Coordinate with Operations and Receiving to resolve match exceptions and GRNI discrepancies.
- Collaborate with Controllership on accruals, reclasses, and period-close activities.
- Serve as escalation point for vendor inquiries and complex disputes; maintain positive supplier relationships.
- Coordinate with Operations and Receiving to resolve match exceptions and GRNI discrepancies.
- Collaborate with Controllership on accruals, reclasses, and period-close activities.
- Process, Systems & Controls
- Work with the Center of Excellence (COE) on ERP/AP automation tools to drive efficiency and accuracy.
- Maintain standardized work instructions, desk procedures, and control narratives; lead training and cross-training.
- Identify and implement continuous improvement initiatives.
- Account reconciliation and analysis of aging
- Work with the Center of Excellence (COE) on ERP/AP automation tools to drive efficiency and accuracy.
- Maintain standardized work instructions, desk procedures, and control narratives; lead training and cross-training.
- Identify and implement continuous improvement initiatives.
- Account reconciliation and analysis of aging
- People Leadership
- Lead, coach, and develop a high-performing AP team; set goals, conduct performance reviews, and support career growth.
- Monitor productivity and quality metrics; provide feedback and remove barriers to delivery.
- Foster a culture of accountability, customer service, and problem-solving.
- Lead, coach, and develop a high-performing AP team; set goals, conduct performance reviews, and support career growth.
- Monitor productivity and quality metrics; provide feedback and remove barriers to delivery.
- Foster a culture of accountability, customer service, and problem-solving.
- Compliance & Risk
- Ensure compliance with tax reporting (1099), unclaimed property/escheatment, and regulatory requirements.
- Support internal/external audits; manage evidence requests and remediate findings.
- Enforce payment controls (positive pay, dual approvals) to prevent fraud.
- Ensure compliance with tax reporting (1099), unclaimed property/escheatment, and regulatory requirements.
- Support internal/external audits; manage evidence requests and remediate findings.
- Enforce payment controls (positive pay, dual approvals) to prevent fraud.
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