Job Description

Locations

• Japan, Osaka

Skills Required

• medical device businessintermediate

Required Qualifications

• Logical Thinking Skill (experience)
• Excel（関数）、Word、Power Point等のPCスキル (experience)
• Power BI・SQL（Optional） (experience)
• レポート作成能力があること (experience)
• Logical Thinking Skill (experience)
• Excel（関数）、Word、Power Point等のPCスキル (experience)
• Power BI・SQL（Optional） (experience)
• Input order information to system, proceed with releasing orders to warehouse, and process daily incoming orders . (experience)
• Respond to inquiries from customers and related internal departments via email and telephone, and perform customer service duties in cooperation with the outsourcing company. (experience)
• Improve operations to streamline order processing by utilizing OCR and strive to improve services to customers and internal sales divisions. (experience)
• Input order information to system, proceed with releasing orders to warehouse, and process daily incoming orders . (experience)
• Respond to inquiries from customers and related internal departments via email and telephone, and perform customer service duties in cooperation with the outsourcing company. (experience)
• Improve operations to streamline order processing by utilizing OCR and strive to improve services to customers and internal sales divisions. (experience)
• Logical Thinking skill. (experience)
• PC skills such as Excel (functions), Word, PowerPoint, etc.. (experience)
• Power BI, SQL (Optional). (experience)
• Report writing skill. (experience)
• Logical Thinking skill. (experience)
• PC skills such as Excel (functions), Word, PowerPoint, etc.. (experience)
• Power BI, SQL (Optional). (experience)
• Report writing skill. (experience)

Preferred Qualifications

• 優先順位をチーム、上長に確認しながら業務遂行することができる (experience)
• チーム及び社内外と円滑なコミュニケーションを持つことができる (experience)
• リーダーシップをもって業務に取り組むことができる (experience)
• 業務改善への取り組み意欲がある (experience)
• 医療機器ビジネスに関する知識習得意欲がある (experience)
• Customer Serviceもしくは営業アシスタントの経験があることが望ましい (experience)
• 優先順位をチーム、上長に確認しながら業務遂行することができる (experience)
• チーム及び社内外と円滑なコミュニケーションを持つことができる (experience)
• リーダーシップをもって業務に取り組むことができる (experience)
• 医療機器ビジネスに関する知識習得意欲がある (experience)
• Customer Serviceもしくは営業アシスタントの経験があることが望ましい (experience)
• Confirm priorities with manager and team members and carry out tasks accordingly. (experience)
• Able to communicate well with team members, internal and external customers. (experience)
• Able to work in a leadership role. (experience)
• Willingness to improve operations. (experience)
• Willingness to acquire knowledge of the medical device business. (experience)
• Experience as a Customer Service or Sales Assistant is preferable. (experience)
• Confirm priorities with manager and team members and carry out tasks accordingly. (experience)
• Able to communicate well with team members, internal and external customers. (experience)
• Able to work in a leadership role. (experience)
• Willingness to improve operations. (experience)
• Willingness to acquire knowledge of the medical device business. (experience)
• Experience as a Customer Service or Sales Assistant is preferable. (experience)

Responsibilities

• サプライチェーンにおける受注・出荷～売上計上(Order To Cash )の全体プロセスの内、入力業務とオーダー手配に関連する各種問合せへの対応、受注処理業務全般を担当する
• カスタマーサービス（受注売上業務全般）における社内外へのサービスの向上を行う
• ワークフローをはじめとする社内申請案件の管理および付随する業務を行う
• 顧客および他部署、業務委託会社からの問い合わせへの対応を行う
• 必要に応じて顧客納期を満たせるよう作業優先度について調整を図る
• 各種業務プロセスや手順の改善及び標準化を実施し、より円滑な業務運営の構築に貢献する
• 各種レポートの作成、集計業務を行う（Excel/Power BI等でのデータ集計や加工）
• 社内関係部門、業務委託業者など関係者と良好な関係を構築し、協業体制を強化する
• チームメンバーと共に円滑な職場運営のために協力しながら業務を分担して担当する
• 医療機器ビジネスへの貢献をリードする（全般）
• サプライチェーンにおける受注・出荷～売上計上(Order To Cash )の全体プロセスの内、入力業務とオーダー手配に関連する各種問合せへの対応、受注処理業務全般を担当する
• カスタマーサービス（受注売上業務全般）における社内外へのサービスの向上を行う
• ワークフローをはじめとする社内申請案件の管理および付随する業務を行う
• 顧客および他部署、業務委託会社からの問い合わせへの対応を行う
• 必要に応じて顧客納期を満たせるよう作業優先度について調整を図る
• 各種業務プロセスや手順の改善及び標準化を実施し、より円滑な業務運営の構築に貢献する
• 各種レポートの作成、集計業務を行う（Excel/Power BI等でのデータ集計や加工）
• 社内関係部門、業務委託業者など関係者と良好な関係を構築し、協業体制を強化する
• チームメンバーと共に円滑な職場運営のために協力しながら業務を分担して担当する
• 医療機器ビジネスへの貢献をリードする（全般）
• Responsible for all order processing tasks, including inputting data and responding to various inquiries related to order arrangements, within the entire process from receiving orders and shipping to recording sales (Order to Cash) in the supply chain.
• Improve service to internal and external customers in general order processing
• Maintain workflow applications related to invoicing and perform related tasks.
• Respond to inquiries from customers, other departments, and outsourcing companies.
• Adjust work priorities to meet customer deadlines.
• Contribute to the establishment of smoother business operations by improving and standardizing various business processes and procedures.
• Prepare reports, compile and analyze data using Excel/Power BI, etc.
• Build good relationships with related departments, outsourcing companies, and other stakeholders.
• Work with team members to ensure smooth operation and share workload.
• Lead contributions to the medical device business (in general)
• Responsible for all order processing tasks, including inputting data and responding to various inquiries related to order arrangements, within the entire process from receiving orders and shipping to recording sales (Order to Cash) in the supply chain.
• Improve service to internal and external customers in general order processing
• Maintain workflow applications related to invoicing and perform related tasks.
• Respond to inquiries from customers, other departments, and outsourcing companies.
• Adjust work priorities to meet customer deadlines.
• Contribute to the establishment of smoother business operations by improving and standardizing various business processes and procedures.
• Prepare reports, compile and analyze data using Excel/Power BI, etc.
• Build good relationships with related departments, outsourcing companies, and other stakeholders.
• Work with team members to ensure smooth operation and share workload.
• Lead contributions to the medical device business (in general)

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