Job Description

Locations

• Edobori, Osaka-shi 2-1-1, Nishi-ku, Osaka

Skills Required

• medical device businessintermediate

Required Qualifications

• Logical Thinking Skill (experience)
• Excel（関数）、Word、Power Point等のPCスキル (experience)
• Power BI・SQL（Optional） (experience)
• レポート作成能力があること (experience)
• Perform sales processing and related tasks for products on loan in cooperation with the outsourcing company. (experience)
• Respond to inquiries from customers and related internal departments via email and telephone, and perform customer service duties in cooperation with the outsourcing company. (experience)
• Work for standardization, improving efficiency and accuracy by utilizing RPA and other means to improve services to customers and business units. (experience)
• Logical Thinking skill. (experience)
• PC skills such as Excel (functions), Word, PowerPoint, etc.. (experience)
• Power BI, SQL (Optional). (experience)
• Report writing skill. (experience)

Preferred Qualifications

• 優先順位をチーム、上長に確認しながら業務遂行することができる (experience)
• チーム及び社内外と円滑なコミュニケーションを持つことができる (experience)
• リーダーシップをもって業務に取り組むことができる (experience)
• 業務改善への取り組み意欲がある (experience)
• 医療機器ビジネスに関する知識習得意欲がある (experience)
• Customer Serviceもしくは営業アシスタントの経験があることが望ましい (experience)
• Confirm priorities with manager and team members and carry out tasks accordingly. (experience)
• Able to communicate well with team members, internal and external customers. (experience)
• Able to work in a leadership role. (experience)
• Willingness to improve operations. (experience)
• Willingness to acquire knowledge of the medical device business. (experience)
• Experience as a Customer Service or Sales Assistant is preferable. (experience)

Responsibilities

• サプライチェーンにおける受注・出荷～売上計上(Order To Cash )の全体プロセスの内、売上計上
• 業務を担当する
• カスタマーサービス（短期貸出・売上業務）における社内外へのサービスの向上を行う
• ワークフローをはじめとする社内申請案件の管理および付随する業務を行う
• 顧客および他部署、業務委託会社からの問い合わせへの対応を行う
• 売上処理が滞ることのないよう業務委託会社と作業優先度について調整を図る
• 各種業務プロセスや手順の改善及び標準化を実施し、より円滑な業務運営の構築に貢献する
• 各種レポートの作成、集計業務を行う（Excel/Powrer BI等でのデータ集計や加工）
• 社内関係部門、業務委託業者など関係者と良好な関係を構築し、協業体制を強化する
• チームメンバーと共に円滑な職場運営のために協力しながら業務を分担して担当する
• 医療機器ビジネスへの貢献をリードする（全般）
• Responsible for sales invoicing of consignment stocks.
• Improve service to internal and external customers in invoicing of Short-term consignment management
• Maintain workflow applications related to invoicing and perform related tasks.
• Respond to inquiries from customers, other departments, and outsourcing companies.
• Coordinate with the outsourcing company on work priorities to ensure sales invoicing is not delayed.
• Contribute to the establishment of smoother business operations by improving and standardizing various business processes and procedures.
• Prepare reports, compile and analyze data using Excel/Power BI, etc.
• Build good relationships with related departments, outsourcing companies, and other stakeholders.
• Work with team members to ensure smooth operation and share workload.
• Lead contributions to the medical device business (in general)

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