Lead Specialist, CRM
Stryker
Lead Specialist, CRM
Job Description
Work Flexibility: Hybrid or OnsiteResponsibilities（職務内容）Responsibility and accountability for the development, delivery, implementation reporting of CRM(Salesforce.com) to achieve key business objectives across Japan CommercialDevelop tailored dashboards / reports to monitor performance data and track progress ensuring they are easy to use and implement for the end userEngage with relevant internal stakeholders to implement CRM(Salesforce.com) functionalities to drive the business needs and support the sales strategyReinforce digital marketing and sales force leveraging CRM(Salesforce.com) functionalities and Ai technologies for entire Japan businessContemplate the sales strategy and territory design working with commercial leadership based on activities and market dataAdhere, without exception, to Corporate compliance and ethics policies Requirements（求めるスキル・経験等）Eagerness to learn and adapt to new technologies and processesHigh level of computer literacy and knowledge of business systems, in particular, need to highly experienced CRM(Salesforce.com) Excellent communication and interpersonal skills to work effectively in collaborative work-cultureData management skills and experience for delivering the data generated by CRM(salesforce.com)Power BI / Excel by Power Query/Pivot / SQL data collectingStrong oral and written communication skills in Japanese and English to effectively build relationships with stakeholders across the business both at a local and regional/global levelEnglish Language Skill （英語力） ビジネスレベルの英語力を有するものを優遇Others （その他）（Fluent in English ）Travel Percentage: None
Locations
- Japan, Tokyo
Skills Required
- business systemsintermediate
Required Qualifications
- Eagerness to learn and adapt to new technologies and processes (experience)
- High level of computer literacy and knowledge of business systems, in particular, need to highly experienced CRM(Salesforce.com) (experience)
- Excellent communication and interpersonal skills to work effectively in collaborative work-culture (experience)
- Data management skills and experience for delivering the data generated by CRM(salesforce.com) (experience)
- Power BI / Excel by Power Query/Pivot / SQL data collecting (experience)
- Strong oral and written communication skills in Japanese and English to effectively build relationships with stakeholders across the business both at a local and regional/global level (experience)
- English Language Skill （英語力） ビジネスレベルの英語力を有するものを優遇Others （その他）（Fluent in English ） (experience)
Responsibilities
- Responsibility and accountability for the development, delivery, implementation reporting of CRM(Salesforce.com) to achieve key business objectives across Japan Commercial
- Develop tailored dashboards / reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user
- Engage with relevant internal stakeholders to implement CRM(Salesforce.com) functionalities to drive the business needs and support the sales strategy
- Reinforce digital marketing and sales force leveraging CRM(Salesforce.com) functionalities and Ai technologies for entire Japan business
- Contemplate the sales strategy and territory design working with commercial leadership based on activities and market data
- Adhere, without exception, to Corporate compliance and ethics policies
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