Loaner Coordinator
Stryker
Loaner Coordinator
Job Description
Work Flexibility: OnsiteShift: Rotating Schedule – Week 1: Monday – Friday, 8:00 AM – 4:30 PM; Week 2: Monday – Friday, 9:30 AM – 6:00 PMLocation: 2 Medicorum Place, Waterdown, ONSummary:The Loaner Coordinator is responsible for managing the end-to-end handling of loaner inventory, including receiving, tracking, preparing, and shipping medical devices and equipment to support customer and surgical case needs. This role ensures accurate inventory control through auditing and system updates, while coordinating shipping and return schedules to maintain product availability and optimize turnaround times. The Coordinator partners cross-functionally to ensure timely, compliant, and efficient movement of loaner assets, while maintaining organization, accuracy, and adherence to quality and operational procedures.What You Will Do:Accept and process loaner requests from Sales Coordinators, including timely execution of rush shipments in high-intensity situationsCommunicate kit deviations and updates to Sales Coordinators and Sales Representatives as neededPrepare shipments with all required documentation, including literature, samples, and promotional materialsMaintain loaner kits by managing replacements, assembling new kits, and ensuring overall readinessAccurately track kit and item usage in the ERP system; report and escalate any receipt discrepanciesPerform daily and quarterly inventory counts; identify, segregate, and report expired, damaged, or non-compliant inventoryEnsure compliance with PPE requirements and promptly respond to RAQA product inquiriesSupport departmental KPIs, continuous improvement initiatives, team/company meetings, and additional responsibilities as assignedWhat you need:Required:3 years’ relevant work experience in warehouse, inventory, medical and/or supply chainAbility to lift/push/pull up to 50 lbs.Preferred:Completed post-secondary education program $51,500 - $68,650 CAD Annual Travel Percentage: 0%
Locations
- Canada, Hamilton
Salary
51,500 - 68,650 USD / yearly
Skills Required
- warehouseintermediate
Required Qualifications
- 3 years’ relevant work experience in warehouse, inventory, medical and/or supply chain (experience, 3 years)
- Ability to lift/push/pull up to 50 lbs. (experience)
- 3 years’ relevant work experience in warehouse, inventory, medical and/or supply chain (experience, 3 years)
- Ability to lift/push/pull up to 50 lbs. (experience)
Preferred Qualifications
- Completed post-secondary education program (experience)
- Completed post-secondary education program (experience)
- $51,500 - $68,650 CAD Annual (experience)
Responsibilities
- Accept and process loaner requests from Sales Coordinators, including timely execution of rush shipments in high-intensity situations
- Communicate kit deviations and updates to Sales Coordinators and Sales Representatives as needed
- Prepare shipments with all required documentation, including literature, samples, and promotional materials
- Maintain loaner kits by managing replacements, assembling new kits, and ensuring overall readiness
- Accurately track kit and item usage in the ERP system; report and escalate any receipt discrepancies
- Perform daily and quarterly inventory counts; identify, segregate, and report expired, damaged, or non-compliant inventory
- Ensure compliance with PPE requirements and promptly respond to RAQA product inquiries
- Support departmental KPIs, continuous improvement initiatives, team/company meetings, and additional responsibilities as assigned
- Accept and process loaner requests from Sales Coordinators, including timely execution of rush shipments in high-intensity situations
- Communicate kit deviations and updates to Sales Coordinators and Sales Representatives as needed
- Prepare shipments with all required documentation, including literature, samples, and promotional materials
- Maintain loaner kits by managing replacements, assembling new kits, and ensuring overall readiness
- Accurately track kit and item usage in the ERP system; report and escalate any receipt discrepancies
- Perform daily and quarterly inventory counts; identify, segregate, and report expired, damaged, or non-compliant inventory
- Ensure compliance with PPE requirements and promptly respond to RAQA product inquiries
- Support departmental KPIs, continuous improvement initiatives, team/company meetings, and additional responsibilities as assigned
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