Job Description

Locations

• California, Los Angeles

Skills Required

• anatomyintermediate
• OR technical supportintermediate
• MIS proceduresintermediate
• surgical supply chainintermediate

Required Qualifications

• ​Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred. (degree in equivalent certifications preferred)
• ​Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred. (degree in equivalent certifications preferred)
• ​Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal​ (certification)
• ​Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal​ (certification)
• ​​​Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred. (experience)
• ​​​Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred. (experience)
• ​Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential. (experience)
• ​Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential. (experience)
• ​The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations. (experience)
• ​The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations. (experience)
• ​The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time) (experience)
• ​The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time) (experience)
• ​The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account. (experience)
• ​The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account. (experience)
• ​The ability to provide support/coverage at other accounts in other regions, which may include overnight travel. (experience)
• ​The ability to provide support/coverage at other accounts in other regions, which may include overnight travel. (experience)
• ​​​​​​​Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects. (experience)
• ​​​​​​​Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects. (experience)
• ​Ability to remain standing and/or walking for an extended period of time. (experience)
• ​Ability to remain standing and/or walking for an extended period of time. (experience)
• ​Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. (experience)
• ​Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity. (experience)
• ​Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). (experience)
• ​Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.). (experience)
• ​Excellent analytical skills. (experience)
• ​Excellent analytical skills. (experience)
• ​Excellent interpersonal skills. (experience)
• ​Excellent interpersonal skills. (experience)
• ​Excellent equipment problem-solving skills. (experience)
• ​Excellent equipment problem-solving skills. (experience)
• ​Excellent time management skills with ability to use independent judgment and critical thinking effectively. (experience)
• ​Excellent time management skills with ability to use independent judgment and critical thinking effectively. (experience)
• ​Must be able to explain and generate detailed guidelines and procedures.​​​​​ (experience)
• ​Must be able to explain and generate detailed guidelines and procedures.​​​​​ (experience)
• Scope of Work Summary (Operating Room Support): The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations. (experience)
• Experience in OR technical support or surgical services. (experience)
• Experience in OR technical support or surgical services. (experience)
• Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.). (experience)
• Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.). (experience)
• Excellent communication and troubleshooting skills. (experience)
• Excellent communication and troubleshooting skills. (experience)
• Scope of Work Summary (Sterile Processing Department – SPD): Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments. (experience)
• Scope of Work Summary (Case Cart & Inventory Management): Supports daily surgical readiness by managing instrumentation, soft supplies, and case cart staging for scheduled and add-on cases. Works closely with SPD, OR coordinators, and service line leaders to ensure procedural efficiency. (experience)
• Familiarity with surgical supply chain or SPD workflows. (experience)
• Familiarity with surgical supply chain or SPD workflows. (experience)
• Strong organizational and communication skills. (experience)
• Strong organizational and communication skills. (experience)
• Scope of Work Summary (OnSite OR Liaison / Expanded Services Specialist): Provides dedicated liaison support between the OR, SPD, and hospital leadership to coordinate service delivery, address emergent needs, and ensure Stryker program alignment with facility goals. (experience)
• Prior OR or SPD leadership experience preferred. (experience)

Preferred Qualifications

• Strong interpersonal and project coordination skills. (experience)
• Strong interpersonal and project coordination skills. (experience)
• $24.82 - $33.58 USD Hourly (experience)

Responsibilities

• Provides clinical surgical support by managing all relevant equipment.
• Provides clinical surgical support by managing all relevant equipment.
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Provide physicians and OR personnel with information on new and current products.
• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
• Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
• Accurately records and reports all surgical procedure information.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
• Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
• Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
• Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
• Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
• Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
• Confirm equipment functionality and image routing prior to each procedure.
• Confirm equipment functionality and image routing prior to each procedure.
• Adjust camera, monitor, and device settings intraoperatively.
• Adjust camera, monitor, and device settings intraoperatively.
• Provide immediate troubleshooting of endoscopy and integration systems.
• Provide immediate troubleshooting of endoscopy and integration systems.
• Manage post-procedure breakdown and staging of all Stryker equipment.
• Manage post-procedure breakdown and staging of all Stryker equipment.
• Clean/disinfect towers and components, restock consumables, and perform basic maintenance.
• Clean/disinfect towers and components, restock consumables, and perform basic maintenance.
• Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
• Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
• Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).
• Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).
• Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
• Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
• Perform in-line function testing (leak, sharpness, insulation, or power checks).
• Perform in-line function testing (leak, sharpness, insulation, or power checks).
• Wrap and containerize sets for sterilization per IFU.
• Wrap and containerize sets for sterilization per IFU.
• Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
• Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
• Facilitate repairs, replacements, and instrument tracking per hospital protocols.
• Facilitate repairs, replacements, and instrument tracking per hospital protocols.
• Communicate with SPD and OR leaders regarding equipment readiness and process improvements.
• Communicate with SPD and OR leaders regarding equipment readiness and process improvements.
• Pick and stage surgical case carts using surgeon preference cards.
• Pick and stage surgical case carts using surgeon preference cards.
• Document missing instruments and coordinate replenishment.
• Document missing instruments and coordinate replenishment.
• Ensure all supplies and instruments are available prior to procedure start.
• Ensure all supplies and instruments are available prior to procedure start.
• Manage postoperative put-backs, restocking, and inventory accuracy.
• Manage postoperative put-backs, restocking, and inventory accuracy.
• Track and communicate rapid turnover and trauma case needs.
• Track and communicate rapid turnover and trauma case needs.
• Support da Vinci or other specialized inventory processes, including RMA and par-level monitoring.
• Support da Vinci or other specialized inventory processes, including RMA and par-level monitoring.
• Serve as point of contact for all OnSite service issues, escalations, and process improvements.
• Serve as point of contact for all OnSite service issues, escalations, and process improvements.
• Coordinate coverage adjustments, quality reporting, and service exclusions as outlined in the SOW.
• Coordinate coverage adjustments, quality reporting, and service exclusions as outlined in the SOW.
• Support da Vinci, Spy-Phi, and other specialty service lines as assigned.
• Support da Vinci, Spy-Phi, and other specialty service lines as assigned.
• Lead in-servicing, data integration setup, and clinical collaboration.
• Lead in-servicing, data integration setup, and clinical collaboration.
• Assist with managing Stryker HUB, iSuite Media, and teleconference configurations.
• Assist with managing Stryker HUB, iSuite Media, and teleconference configurations.

Tags & Categories