5+ years of experience in site reliability engineering, DevOps, infrastructure, or production operations roles1+ years of people management experience, or 2+ years as a senior technical lead with demonstrated coaching and delivery ownershipHands-on credibility across incident response, observability, and automation, with the technical depth to guide Level 6-7 engineersExperience operating in shift-based, on-call, or follow-the-sun coverage modelsWorking knowledge of at least one major cloud provider (AWS preferred) and modern observability tooling (e.g., Datadog, Prometheus, Grafana)Proficiency in at least one scripting or programming language sufficient to review and guide automation workUnderstanding of SLI/SLO frameworks and reliability engineering fundamentalsStrong written and verbal English communication skills for cross-region collaboration with US and India teams 5+ years of experience in site reliability engineering, DevOps, infrastructure, or production operations roles1+ years of people management experience, or 2+ years as a senior technical lead with demonstrated coaching and delivery ownershipHands-on credibility across incident response, observability, and automation, with the technical depth to guide Level 6-7 engineersExperience operating in shift-based, on-call, or follow-the-sun coverage modelsWorking knowledge of at least one major cloud provider (AWS preferred) and modern observability tooling (e.g., Datadog, Prometheus, Grafana)Proficiency in at least one scripting or programming language sufficient to review and guide automation workUnderstanding of SLI/SLO frameworks and reliability engineering fundamentalsStrong written and verbal English communication skills for cross-region collaboration with US and India teams Experience building or standing up a new team, site, or shift operationExperience managing engineers across the early-to-mid career range with a track record of promotions or level progressionKubernetes, container orchestration, and infrastructure as code experience (e.g., Terraform)Familiarity with AI-assisted operations tooling and automation-first reliability approaches, including auto-healing and auto-remediation patternsExposure to platform engineering and internal developer platform concepts: self-service tooling, developer portals (e.g., Port, Backstage), GitOpsExperience in multi-region or globally distributed team modelsRelevant certifications (AWS, CKA, or similar)