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Marketing – Customer Experience

Yum! Brands

Marketing – Customer Experience

full-timePosted: Jul 15, 2026Updated: Aug 29, 2026Thailand

Job Description

At KFC, we pride ourselves on being original. We even named our recipe after it. But for us, the answer to the question is simple. Be You. Everyone at KFC is different. Unique. It’s what makes us special - our people, The Originals. And we welcome you to join us. Bring your individuality. Bring your grit and energy. Bring your spirit. Your story. Your drive and your passion. Every piece of you. Bring it. Even the parts you don’t like. Because we value our people no matter what. That’s just how our inclusive culture works – everyone has a seat at our table. We’ll feed your potential and we’ll support you to be your best self, to make a difference, and have fun. Together, we can be part of something truly extraordinary. All you have to do is Bring It. MAKE A DIFFERENCE... with your role's responsibilities:•Lead the planning and coordination of in-store media and POP materials by aligning with campaign owners to ensure timely and effective execution for each campaign window.•Prepare and distribute the monthly In-store media communicaion Brief, providing a comprehensive summary of all in-store media activities.•Coordinate with vendor partners to ensure timely content uploads and oversee content accuracy across all stores for every campaign window.•Monitor and verify the implementation of in-store communication materials to ensure consistency with campaign objectives and brand standards.•Collaborate cross-functionally with Marketing, Operations, and external vendors to support seamless campaign execution and drive operational excellence.•Drive Channel Strategy through all touch points to build holistic customer experience BRING YOUR BEST SELF. with your top-notch qualifications:•Bachelor's degree in marketing, Business Administration, Communications, or a related field.•2–5 years of experience in marketing operations, trade marketing, retail marketing, campaign execution, or a related function.•Experience coordinating marketing campaigns across multiple stakeholders and vendors.•Experience in retail, QSR, FMCG, or multi-unit business environments is preferred.•Familiarity with in-store marketing materials, POP management, and digital signage platforms is an advantage.Skills & Competencies:•Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.•Excellent stakeholder management and communication skills, with the ability to coordinate effectively across cross-functional teams and external partners.•Proactive problem-solving mindset with the ability to identify issues and drive timely resolutions.•Ability to work in a fast-paced environment while maintaining quality and meeting deadlines.•Results-oriented, adaptable, and capable of managing changing priorities. Ready to Join? Click Apply to start your Original journey!

Locations

  • Thailand

Skills Required

  • marketing operationsintermediate
  • retailintermediate
  • in-store marketing materialsintermediate

Required Qualifications

  • BRING YOUR BEST SELF. with your top-notch qualifications:•Bachelor's degree in marketing, Business Administration, Communications, or a related field.•2–5 years of experience in marketing operations, trade marketing, retail marketing, campaign execution, or a related function.•Experience coordinating marketing campaigns across multiple stakeholders and vendors.•Experience in retail, QSR, FMCG, or multi-unit business environments is preferred.•Familiarity with in-store marketing materials, POP management, and digital signage platforms is an advantage. (experience, 5 years)
  • Skills & Competencies:•Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.•Excellent stakeholder management and communication skills, with the ability to coordinate effectively across cross-functional teams and external partners.•Proactive problem-solving mindset with the ability to identify issues and drive timely resolutions.•Ability to work in a fast-paced environment while maintaining quality and meeting deadlines.•Results-oriented, adaptable, and capable of managing changing priorities. (experience)
  • Ready to Join? Click Apply to start your Original journey! (experience)

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