At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job DescriptionOur team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend on the needs of the department.Accountabilities:Review insurance policy and coveragesInvestigate complex automobile claims (i.e.: impaired, unlisted operator or non-drivable) and determine coverage and liabilitySettle claims in accordance with organization’s policies and practices.Required to collaborate with the customer, service suppliers (i.e. towing, repair shops), other insurance companies and law enforcementQualifications:Minimum high school education or equivalent3 - 5 years of customer service experiencePrevious auto adjuster experience preferredKnowledge in understanding and interpreting policiesCommitment to providing outstanding customer serviceProficient keyboard skills and computer literacyBonus Qualifications:Enrolled in (or willing to enroll in) CIP designationFluency in other languages, is a strong asset#LI-KT1SkillsAuto Insurance Claims, Claims Adjustments, Collaboration, Communication, Customer Centricity, Customer Service, Digital Literacy, Inclusive Leadership, Learning Agility, Problem Solving, Results-Oriented CompensationExpected compensation for this role ranges from $ 47,800.00 - 73,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.This job posting is for a current open role within the organization.