Capacity Planning is a high-powered creative team which is shaping the transportation planning and execution within the Last Mile & Middle Mile operations network. This team develops and applies innovative transportation management concepts to improve and enhance the transportation network and bring the best customer experience through reliability and cost efficiencies. We are looking for a Capacity Planning Manager to own and implement strategic, cross-functional management initiatives. The role is based in London Key job responsibilities Lead process improvement initiatives with aim to improve operational performance. Establish and maintain the operations metrics and communicate them to leadership and other. stakeholders through daily/weekly review meetings Document the standard operating procedures and take proactive steps to ensure that best practices are shared across all departments and among the network. Work closely with stakeholders to build and secure support and resources for projects and initiatives in their areas. Independently own the designing, developing, deploying, and maintaining the large scale projects. A day in the life As Capacity Planning Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement initiatives. You’ll use strategic thinking to define and implement an efficient project plan. Capacity Planning Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion. About the team Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority and we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.