The WW Selling Partner Services team's vision is to enable every brand – from the small business with an idea to the large, multi-national corporation – to be able to thrive and grow into a global selling success. Our mission (i.e., our roadmap to achieve that vision) is to enable the long-term success of our selling partners by providing the most trusted shopping and selling experience and by providing solutions for accelerating our selling partners’ business growth. We are entrusted with preventing fraud and abuse, and we are guardians for all our customers. We are advocates and innovators who delight buying customers by enabling our selling partners to succeed. We deliver at massive scale through technology, science, and expert human judgment while continuing to think even bigger about the future. We do all of this while creating a team culture that we are proud of – one that builds fulfilling careers, is inclusive and gives back the community, and is fun to be a part of. The Customer and Partner Trust (CPT) FP&A team has an immediate opening for a Finance Manager role that will lead the month-end close process across the WW CPT portfolio and drive innovation as we look to elevate these functions. This is an exciting opportunity to drive and influence positive change across the growing and evolving Customer Trust business. Good communication skills are key. You are a good writer that is effective at communicating with a broad audience. You enjoy writing insightful narratives that inform senior leadership of what's happening in the business. Key job responsibilities - Own month-end close and quarter end close reporting for Customer Trust - Supporting planning, forecasting, reporting, and analysis - Simplifying and automating processes and reports within the WW Customer Trust organisation - Partnering with key stakeholders to facilitate achieving goals established by leadership - Delivering key insights as a highly trusted resource for information about our financial data, processes, and the business operations we support A day in the life As FP&A for CPT, you'll sit at the center of CPT's financial and operating rhythm — not owning a single P&L line, but pulling together the full consolidated picture across every CPT business finance partner (Bad Debt, Product Liability, EPR, IMR, OpEx, Concessions, and goal tracking). A typical day might include: - Morning:Checking in on the status of pending inputs from business finance partners — following up on anything overdue ahead of a planning deadline or leadership review - Consolidation work: Aggregating plans, actuals, and commentary from each business partner into a single CPT-level view — reconciling inconsistent formats, catching gaps between what individual teams report and what the consolidated narrative needs to say - Goal cycle coordination: Owning the SPS-level goal review cycle end-to-end — comparing tracked-changes drafts against prior leadership feedback (Rohan's markup) to confirm what's been incorporated, then pushing final updates into Kingpin as the system of record - Narrative synthesis: Translating disparate business partner inputs into a coherent CPT-wide story — headline/why/outlook commentary for QFR/MFR, program spend summaries for leadership docs, or variance explanations that need to hold together across programs with very different drivers - Cross-functional syncs: Chasing down specific business partners when their numbers don't tie to the consolidated total, or when a status color (Green/Yellow/Red) needs a second look - Escalation triage: Flagging where individual program risks (a headwind, a missed milestone, an unquantified cost) roll up into something material at the CPT level that leadership needs to see — even if no single business partner would flag it on their own - End of day: Prepping the next consolidated deliverable — whether that's a goal cycle update, a QFR/MFR section, or inputs into a larger planning cycle (Q3G, OP1)