About Maintenance at Amazon Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain, and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety! Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days) Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview. Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilities Key job responsibilities include, but are not limited to: - You will promote a safe working environment by following all safety procedures - You will complete preventative maintenance routines with proper documentation - You will troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE) which includes belts, motors, photo-eyes, relays, and more - You will maintain a positive working relationship across all of the Amazon Operations facility - You must be able to move up to 49lbs, stand and walk during shifts lasting up to 12 hours, climb ladders and gangways safely, and without limitation, as well as perform regular bending, lifting, stretching, and reaching both below the waist and above the head Please note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment. A day in the life A Maintenance Repair Technician (MRT) in a Sub-Same Day (SSD) facility supports safe, reliable equipment operation by completing preventive maintenance, troubleshooting mechanical and electrical issues, clearing complex jams, performing corrective repairs, and responding to operational equipment calls. MRTs partner with Operations and RME leadership to identify developing issues, minimize downtime, complete Critical Path Walks and system checks, and accurately document work in the CMMS while following all required safety processes. MRTs are also expected to complete administrative responsibilities, properly book at least 90% of daily labor, support purchasing and order processing, perform inventory counts, coordinate and escort vendors, and participate in site, regional, and network meetings as required. Technicians should also be actively engaged in Gemba walks to support visibility, equipment health, and operational partnership. Technicians will be encouraged to become trainers and facilitators, participate in reliability and 5S projects, share technical knowledge, and remain committed to the growth and development of the RME team. Success in the role requires technical troubleshooting ability, ownership, communication, attention to detail, and the ability to perform safely in a fast-paced SSD environment.