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Prime Air Ops Manager , Amazon Prime Air

Amazon

Prime Air Ops Manager , Amazon Prime Air

full-timePosted: Aug 16, 2026Updated: Aug 27, 2026Rochester, New York, United States

Job Description

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what’s to come. If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos Key job responsibilities Prime Air is seeking an experienced Drone Operations Manager to own the end-to-end operation at our drone delivery hubs. This person will act as the leader of the Prime Air commercial operations center. In that capacity, they will manage all aspects of the commercial ops, including our fulfillment center (outbound/ inbound), drone maintenance and spare parts, and flight operations. They will act as the senior leader on site and have direct responsibility over managers and employees on site. They will partner with Prime Air customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience, and with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation and ultimately have direct impact on Prime Air’s S-team goal of delivering packages to customers via drone. Still on the fence? Check out our most recent launch: https://www.aboutamazon.com/news/transportation/amazon-drone-delivery-arizona Come take flight with us! Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf. This position will be subject to Department of Transportation (DOT) drug and alcohol testing. Federal law requires Amazon to determine an applicant’s history of Department of Transportation (DOT) drug and/or alcohol violations(s) or refusal(s) to test before hiring him/her into a safety-sensitive position, if applicable

Locations

  • Rochester, New York, United States

Salary

105,500 - 142,700 USD / yearly

Skills Required

  • staffing lifecycleintermediate
  • people managementintermediate
  • drone/aerospace industryintermediate

Required Qualifications

  • Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations (experience)
  • Experience in a people management or leadership role which includes coaching and developing others (experience)
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays (experience)
  • Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments (experience)
  • Bachelor's degree in relevant field of operations (degree in relevant field of operations)
  • Can travel to local sites up to 25% of the time (experience)
  • Direct management experience, including leading in a manufacturing, production, distribution, or logistics environment. (experience)
  • Demonstrated success analyzing performance metrics, implementing process improvements, and applying Lean methodologies. (experience)
  • Ability to navigate changing priorities and utilize judgment in demanding situations. (experience)
  • Ability to train as a drone operator and adhere to standards. (experience)
  • Ability to carry/lift up to 50 lbs., stand/walk during shifts lasting up to 12 hours, climb ladders, and be able to frequently push, pull, squat, bend and reach. (experience)

Preferred Qualifications

  • Prior experience in the drone/aerospace industry. (experience)

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