Process Assistant
Amazon
Process Assistant
Job Description
ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us! Key Responsibilities and Job Elements: - Support, mentor, and motivate others - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives For this role, you will need to be: - At least 18 years old, and authorized to work in the United States - Able to work 40 hours/week, and overtime as required - Able to lift 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
Locations
- San Leandro, California, United States
Skills Required
- performance metricsintermediate
Required Qualifications
- 1+ years of Microsoft Office products and applications experience (experience, 1 years)
- High school or equivalent (experience)
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays (experience)
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach (experience)
- Work 40 hours/week, and overtime as required (experience)
Preferred Qualifications
- 1+ year of leadership experience directly managing others (experience, 1 years)
- 1+ year working in a like environment (manufacturing/distribution/warehousing/retail) (experience)
- Experience with performance metrics and lean process improvement (experience)
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members (experience)
- Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. (experience)
- USA, CA, SAN LEANDRO - 25.50 - 26.10 USD hourly (experience)
Responsibilities
- Support, mentor, and motivate others
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
Tags & Categories
Answer 10 quick questions to check your fit for Process Assistant @ Amazon.
10 Questions
~2 Minutes
Instant Score