Job Description

Locations

• Oakland, California, United States
• San Jose, California, United States

Salary

Required Qualifications

• Bachelor's degree or equivalent in Business or a related field (degree in equivalent in business or a related field)
• 5+ years of Retail Asset Protection and Safety experience. (experience, 5 years)
• Wicklander-Zulawski trained (experience)

Preferred Qualifications

• Loss Prevention Certified (LPC) (certification)
• Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. (experience)

Responsibilities

• Monitors, manages and audits all aspects of physical security within assigned region to ensure alarm systems, access control and CCTV standards are operational and in compliance.
• Conducts detailed business audits to identify exposure to margin erosion, policy breakdowns, systemic issues and shrink opportunities. Analyzes work environment to control, eliminate and prevent accidents.
• Partners with Region Operations and Store Team Leaders. Acts as a subject matter expert, teacher and trainer for all matters pertaining to Asset Protection and Occupational Safety.
• Conducts financial and operational investigations relating to Safety program compliance, margin erosion, profit loss, and dishonesty. Utilizes data to identify opportunities and suggest business improvements.
• Partners with Team Member Services to complete investigations and interviews.
• Partners with the store teams to reduce accidents, cash and merchandise loss on the front end. Helps establish best practices and programs designed to minimize risk and improve service.
• Supports all Store Operations objectives to enhance service, safety and the profitability of the Region.
• Manages the Global Asset Protection / Safety Communications and Awareness program throughout the Region. Guides Store Team Leaders to achieve required Team Member participation rates, ensuring Team Members have the confidence and knowledge to successfully execute the Global Asset protection and Occupational Safety program.
• Maintains and understands statistical information, accident data and case reporting materials.
• Acts as a liaison between Federal, State and local law enforcement, third party security contractors, regulatory agencies, OSHA and Whole Foods Markets.
• Partners with the Regional Food Safety teams to ensure all regulatory and compliance expectations are being met to reduce incidents and maintain standards.
• Builds region specific shrink and accident reduction strategies and utilizes resources to achieve goals.
• Partners with region receiving team to ensure back room compliance measures are being executed.

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