We are looking for a customer-obsessed Senior Software Development Engineer (SDE 3) to join our Engineering Services team. In this role you will lead the design and delivery of cloud-native production-ready software and infrastructure that our customers integrate into their own offerings. You'll own team-level architecture, drive technical strategy, and build the repeatable, scalable solutions that transform how ProServe delivers value — while conveying Amazon development practices to our customers. The ideal candidate is a technical leader who loves to learn and invent. As members of AWS Professional Services, we are not stewards of a single AWS service but of the entire AWS platform — keeping abreast of the ever-widening stream of platform improvements and new services. The candidate should have strong system design and architecture skills, deep experience making software design and implementation trade-offs, and the ability to lead projects that span multiple engineers. Experience with modern cloud-native applications, distributed systems at scale, and DevOps practices are highly applicable. Key job responsibilities - Own team-level architecture, providing system-wide design guidance and ensuring solutions are well-designed, extensible, performant, and secure - Lead projects requiring the work of multiple engineers; drive technical strategy and make one-way-door technical decisions with sound judgment - Design and deliver working software systems spanning the full lifecycle: design, implementation, testing, deployment, and maintenance - Set and drive adoption of engineering best practices on the team — code organization, clarity, simplicity, error handling, documentation, and operations - Solve complex problems with multiple risks and roadblocks using solutions that are as simple as possible; clearly explain problems to others in simple, concise terms - Balance speed of delivery with long-term architectural requirements; proactively simplify code and resolve architecture deficiencies - Build consensus across the team and related teams when confronted with differing technical viewpoints - Actively coach and mentor multiple engineers; grow the team through recruiting, assessing, and providing career guidance - Communicate technical designs and decisions effectively in writing for both technical and non-technical audiences - Ensure your team has strong operational practices: alarms, telemetry, runbooks, and retrospective/COE processes - Obtain/maintain AWS Certifications - Occasional travel to customer sites (~20%) About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.