GES (Global Engineering Services) International is seeking a Sr. Planning Manager to drive the Quick Commerce infrastructure program in India. This role will own the end-to-end program management of Micro Fulfilment Centre (MFC) launches, cold chain infrastructure, and retrofit engineering initiatives across a rapidly scaling network. The PM will bring construction management expertise, leverage tools and automation for program execution, and apply AI-driven approaches to accelerate decision-making and insight generation. The PM will work cross-functionally with Design, Projects, RME, Procurement, and Operations to deliver network expansion on time, within budget, and at quality. Key job responsibilities Program Ownership & Delivery • Own the Plan of Record (POR) for Quick Commerce site launches — including greenfield Micro fulfilment center builds and network expansions • Lead cross-functional teams and manage multiple programs and processes simultaneously across geographic regions with minimal direction from management • Drive Retrofit Engineering Initiatives (REI) across existing operational facilities to improve cold room reliability, electrical infrastructure, and store efficiency • Manage program milestones, dependencies, risks, and escalations across a portfolio of 1000+ active sites • Build and own delivery roadmaps working backwards from critical business milestones, with integrated schedules showing clear critical paths and owner accountability Business Reviews & Planning • Lead and own WBR/MBR/QBR cadences with senior leadership and funding businesses; define the narrative, drive data-backed insights, and publish executive-level flash updates and funding utilization reports • Drive OP1/OP2 planning strategy for capex, headcount and other programs; lead capacity planning discussions, align engineering investment to business priorities, and own the structured intake pipeline for continuous and ad hoc business requests • Engage with technical experts and key stakeholders to initiate new programs, including developing new processes and program documentation • Drive vendor performance governance — SLAs, service-credit mechanisms, and quality audits Program Management Framework & Prioritization • Define and govern the program management framework for intake triage, prioritization, and delivery — establishing scalable processes that improve engineering efficiency and reduce time-to-delivery across the portfolio • Translate complex, ambiguous business requirements into clear, actionable technical specifications; identify cross-program synergies and drive consolidation of overlapping asks to maximize engineering throughput • Define and evaluate KPIs derived from program milestones, spend forecasts, and cost/resource loaded schedule performance to establish a metrics-driven approach to strategic initiatives Construction Management • Drive Micro fulfilment center fitout programs with hands-on construction management — managing general contractors, MEP trades, and specialist cold room installers • Own site readiness assessments, punch-list closures, and project handover to RME with defined acceptance criteria • Manage construction schedules, material procurement dependencies, and contractor performance across concurrent site builds • Drive programs on safety compliance per Amazon EHS standards; conduct quality improvement programs Process Improvement, Tools, Automation & AI • Identify process and communications gaps; drive simplification and automation to evolve processes, services, and solutions — increasing agility and efficiencies while lowering costs • Leverage project management tools (Asana, MS Project, or equivalent) for portfolio tracking, dependency management, and resource planning • Build automated dashboards and reporting mechanisms to reduce manual program tracking overhead • Apply AI tools to accelerate data analysis, root cause identification, trend detection, and document generation • Develop AI-assisted mechanisms for audit report analysis, vendor performance scoring, and predictive maintenance flagging • Drive adoption of technology-first approaches — automated scheduling, AI-powered site readiness scoring, and digital checklists Metrics & Mechanisms • Define and track program health metrics — MTBF, recurrence rates, audit closure rates, POR adherence, REI completion • Build mechanisms for issue identification, root cause analysis, and corrective action tracking • Develop and maintain lessons learned and establish mechanisms to share these with teams across the organization Experience in managing cool chains, refrigeration equipment and installations, temperature-controlled environments are considered a strong plus. About the team GES International (Global Engineering Services) is Amazon's engineering organization responsible for delivering safe, sustainable, and productive network infrastructure across international markets. GES empowers engineering teams throughout the full project and operations lifecycle — from site selection and design through construction, launch, and ongoing operations. The organization drives engineering excellence through innovative solutions that enable growth and operational excellence for Amazon stores globally. GES operates across multiple regions including EU, UK, AMET, APAC, India, LATAM, and Australia, with teams spanning Design & Construction, StartUp, Launch, Operations Engineering, PMO, and Cost Management.