As a Senior UX Designer focused on the visual experience for millions of fans worldwide, you'll own large, complex design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight customers across our suite of surfaces. This role sits at the intersection of elevating craft and driving coherence: you'll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, and interaction patterns that raise the bar for the team. Through those partnerships, you'll help ensure each surface and our full product suite feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Success in this role requires strong craft, critical and inventive thinking, clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a music fan is a big plus. Key job responsibilities • Own complex visual design projects end to end, from customer research and early concept through evaluation and delivery, effectively communicating design strategies and interaction behaviors throughout the process. • Develop high-level customer experience strategy for both the near and long term, navigating ambiguity and bringing clarity to design decision-making through your work. • Partner closely with other designers across Amazon Music to elevate the craft and raise the quality bar for what we ship. • Develop and refine visual design, IA, and interaction patterns that drive coherence within each surface and across our full suite of experiences, leveraging customer research and frameworks like Jobs to Be Done. • Contribute to and evolve a central design system and its application across touch, mouse & keyboard, and remote-specific features. • Work with cross-functional teams, including product, engineering, research, data analysis, and conversation design, to define requirements, assess features, and optimize experiences. • Present design work to the UX team, product team, engineering team, leaders, and partner organizations for review and feedback. • Proactively manage your own work queue, time, and expectations, communicating needs and tradeoffs when priorities shift. A day in the life You will own large, complex visual design projects end to end, from customer research and early concept through evaluation and delivery, creating immersive experiences that delight millions of fans worldwide. This role sits at the intersection of elevating craft and driving coherence: you'll dive deep into your own work while partnering closely with other designers to develop and refine the visual design, IA, and interaction patterns that raise the bar for the team. Through those partnerships, you'll help ensure each surface and our full suite of experiences feel unified, leveraging customer research, frameworks like Jobs to Be Done, and shared IA patterns. Working from high-level requirements, you'll define design flows, interactions, and content strategies in collaboration with business leaders, engineers, and product managers. To be successful, you must be a strong craftsperson and critical, inventive thinker with clear design chops, deep customer obsession, and the ability to communicate your ideas effectively to senior leaders. Being a music fan is a big plus. About the team Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.