Sr. Technical Program Manager, Amazon Rufus
Amazon
Sr. Technical Program Manager, Amazon Rufus
Job Description
Amazon Conversational Search is the exciting new LLM-based feature in the Amazon App / Desktop to allow customers to engage with Amazon in natural language conversations. We are looking for a Senior Technical Program Manager to deliver mission critical programs to build the leading edge infrastructure behind this experience as well as build new delightful customer experiences in this space. A day in the life Key responsibilities for the role will include: * Running high visibility programs across multiple teams in Amazon Rufus. * Managing stakeholders across these teams as well as senior leadership of Search and adjacent orgs. * Mentoring and growing other technical leaders to help them scale and lead mission critical initiatives. * Using data and key metrics, to drive improvements that enhance our operational effectiveness. About the team We are a part of Amazon Search focused on building a LLM-based conversational shopping experience called Rufus (search for Amazon Rufus). Our goal is to allow customers to intuitively engage with Amazon in natural language to get the most convenient shopping experience.
Locations
- Palo Alto, California, United States
Salary
171,000 - 231,400 USD / yearly
Required Qualifications
- 5+ years of technical product or program management experience (experience, 5 years)
- 7+ years of working directly with engineering teams experience (experience, 7 years)
- 3+ years of software development experience (experience, 3 years)
- 5+ years of technical program management working directly with software engineering teams experience (experience, 5 years)
- Experience managing programs across cross functional teams, building processes and coordinating release schedules (experience)
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience (experience, 5 years)
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules (experience)
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership (experience)
- Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. (experience)
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