The IESP (International Emerging Stores Payments) team's vision is to delight our customers with the best payment experience in emerging markets such as Mexico, Brazil, Australia amongst others! To achieve this vision, we are in search of Sr. Technical Program Manager who will lead delivery of large, significantly complex, cross-functional technology initiatives and launch customer facing features for our clients. As a TPM on our team, you will be responsible for owning the roadmap, define clear requirements, make/facilitate tech design choice and decisions, and plan and achieve the delivery dates. You will have significant influence on our overall strategy by helping define product features, influence system architecture, and spearhead the best practices to delivery high quality products. The ideal candidate is clearly passionate about new opportunities and has a demonstrated track record delivering new features and products in highly complex environment. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. You will tackle large complex projects, document complex business rules in a highly distributed team, understand service-oriented architecture and lead build of reliable, scalable, secure products for our customers in a hyper-growth environment where priorities shift fast. Key job responsibilities * Manage complex, cross-functional programs and projects to deliver new payment capabilities and enhancements for emerging markets * Partner with engineering, product, and other teams to define roadmaps, requirements, and success criteria for EM payments initiatives * Establish processes and governance to ensure on-time delivery, quality, and risk mitigation for EM payments projects * Communicate progress and blockers to senior leadership, and drive issue resolution to keep EM payments programs on track * Identify opportunities for process improvements and automation to increase efficiency in EM payments operations About the team Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship& Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.