We are looking for a Supply Chain Manager for the Relay Operations Center (ROC) that is in the forefront of solving real time disruptions in the middle mile transportation network for Amazon North America (NA) and Europe (EU). The candidate is expected to identify patterns of disruptions and work with Tech, Upstream/Downstream teams and Amazon site partners to create automated solutions. Candidate should work from Hyderabad location and be willing to work in a 24*7 kind of work environment. Key job responsibilities A Supply Chain Manager is expected to - Think Big and identify improvement opportunities and gaps in existing process and works with key stakeholders to execute/resolve them - Define goals and able to design a long-term strategy, helps define vision - Ensure customer outcomes are auditable, decisions are data-driven, and work quality is measurable. - Use expertise and judgment to determine the right stakeholders to take informed decisions. - Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed - Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures - Manage complex problems/efforts, decisions, and escalations, mitigate long-term risks.