At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking operations leads for our last mile team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a operations lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title: Operations Lead Location: Kolkata Essential Functions - Working with the center manager to ensure smooth function of the Amazon transportation operations -Executing the delivery process from delivery station to customer address - Ensure enough bandwidth in facility team and delivery team to ensure peak time delivery management - Continuously improve the delivery process and attain a sustained level of delivery performance improvement with execution of proper planning for the associates Essential Skills - Strong execution skills & Action oriented - Resourceful to identify the way to get things done using limited resources Ability to navigate ambiguity and drive clarity for the team in evolving situations. Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making Analytical Skills - Effectively analyze and interpret information - Identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.