Career CategoryInformation SystemsJob DescriptionABOUT AMGENAmgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLERole Description:The 3DEXPERIENCE SaaS PLM Administrator & CI/CD Engineer role is responsible for administering, configuring, and supporting the Dassault Systems 3DEXPERIENCE (3DS) SaaS platform, with a strong focus on configuration management, deployment automation, and release coordination. This position requires a solid understanding of the 3DEXPERIENCE platform administration model in SaaS environments and hands-on capability to enable and manage CI/CD pipelines that support controlled and repeatable deployments.The role works closely with PLM architects, developers, and business stakeholders to ensure stable platform operations and smooth promotion of configurations across development, test, and production environments. Key responsibilities include tenant administration, platform configuration management, enabling CI/CD automation, and coordinating releases to ensure configurations are promoted in a controlled manner across DEV, TEST, and PROD tenants. While this role does not require full-scale DevOps expertise, it requires strong CI/CD automation skills and the ability to support reliable deployments and ongoing platform stability for PLM capabilities.Roles & Responsibilities:Configure, manage, and optimize CI/CD pipelines for the 3DEXPERIENCE SaaS PLM platform within a SaaS environment using several tools and techniquesEnsure CI/CD pipelines are aligned with PLM release schedules, configuration management processes, and project delivery requirements.Finalize PLM release pipelines and create comprehensive Release Project Plans in Smartsheet to track milestones, dependencies, risks, and deployment timelines.Drive end-to-end PLM release activities from planning through production deployment, ensuring timely execution and coordination across all stakeholders.Collaborate with business, development, testing, validation, infrastructure, and Dassault teams to ensure GxP validation requirements are met throughout the release lifecycle.Develop and maintain PLM release plans, process flows, and deployment roadmaps in Miro for clear cross-functional visibility and execution tracking.Coordinate with PLM development and testing teams to define and align SLAs for each activity, as applicable to the GxP validation process.Set up and maintain PLM infrastructure for automated code builds, testing, and deployments across development, test, and production environments.Provision AWS cloud infrastructure, including EC2 instances and S3 buckets, based on project and environment requirements.Manage installation, configuration, and upgrade of third-party software components required for project delivery and platform support.Resolve PLM deployment, configuration, and environment issues by working closely with internal IT teams, Dassault teams, and external vendors.Identify, track, and remediate PLM infrastructure and application vulnerabilities in collaboration with multiple IT teams and external service providers.Manage access control and license utilization for PLM non-production environments during development and validation phases.Generate on-demand reports on SaaS PLM license availability and usage to support planning, governance, and operational decision-making.Apply knowledge of Linux and Windows Server administration to troubleshoot software compatibility, environment stability, and deployment-related issues.Support computerized system validation activities with strong understanding of CSV, GxP documentation, and compliance requirements.Ensure all PLM release and deployment activities are properly documented and executed in accordance with quality, compliance, and organizational standards.Basic Qualifications and Experience:Master’s/Bachelor’s degree with 6-9 years of experience in Computer Science, IT or related field.Must Have SkillsTechnical SkillsStrong hands-on experience with 3DEXPERIENCE SaaS PLM platform and configuration management processesStrong expertise in PLM Platform Administration with focus on CI/CD pipeline configuration, management, and release deploymentHands-on experience with GitLab for build, test, deployment, and release pipeline managementStrong experience in AWS Cloud, especially provisioning and managing EC2 instances, Load Balancers, ACM and S3 bucketsExperience in cloud infrastructure management for development, test, validation, and production environmentsGood working knowledge of Linux and Windows Server administration to troubleshoot software compatibility and environment issuesExperience in installation, configuration, and upgrade of third-party softwares.Experience in identifying and coordinating resolution of security vulnerabilities with internal IT teams and external vendorsAbility to generate license availability and usage reports from SaaS PLM systemsValidation / Compliance SkillsStrong understanding of Computerized System Validation (CSV)Demonstrated experience in GxP documentation and compliance-driven release processesAbility to ensure release and deployment activities meet GxP validation requirementsExperience in coordinating release activities with development, testing, infrastructure, and validation stakeholders in regulated environmentsRelease Management SkillsStrong experience in release management from planning through production deploymentExpertise in creating and managing Release Project PlansExpertise in preparing release plans, workflows, and process draftsAbility to drive release execution by collaborating with multiple stakeholders and tracking milestones, dependencies, risks, and timelinesExperience in aligning SLAs across development, testing, and validation teams for project executionCollaboration / Functional SkillsStrong stakeholder coordination and communication skills across development, testing, infrastructure, quality, validation, Dassault teams, IT teams, and vendorsStrong problem-solving skills for release, deployment, configuration, and environment-related issuesAbility to manage non-production environment access and license usage during development and validation phasesGood to Have SkillsExperience working in regulated industries such as pharmaceuticals, life sciences, or medical devicesFamiliarity with release governance, change control, and audit readiness processesExperience in preparing dashboards, metrics, and management reports for release status and license utilizationExperience working with external vendors and enterprise IT teams for incident resolution and remediationExperience with scripting and automation tools (e.g., PowerShell, Bash)Professional Certifications 3DEXPERIENCE Collaborative Business & Industry Innovator – ProfessionalSAFe PractitionerSoft Skills:Excellent analytical and troubleshooting skillsStrong verbal and written communication skillsAbility to work effectively with global, virtual teamsHigh degree of initiative and self-motivationAbility to manage multiple priorities successfullyTeam-oriented, with a focus on achieving team goalsStrong presentation and public speaking skillsShift Information:This position requires you to work at a time that overlaps with US and Europe business hours. Candidates must be willing and able to work during evening or night, as required based on business requirements.EQUAL OPPORTUNITY STATEMENTAmgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation..