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Global Product Support Engineer

Applied Materials

Global Product Support Engineer

full-timePosted: Aug 19, 2026Updated: Sep 1, 2026CA, Santa Clara

Job Description

Who We AreApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.What We OfferSalary:$100,000.00 - $136,500.00Location:Santa Clara,CAYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Key ResponsibilitiesDevelop new procedures and Best Known Methods (BKMs) to service new productsParticipate in or own first chamber Build & Test in Apps labSolve issues, or work with Engineering to address issues identifiedWork with Manufacturing to develop procedures and participate (if required) on New Product final testDrive resolution of key issues with Engineering. Own beta site test plans and reportingPartner with Quality & Reliability (Q&R) group to review and address Top Field IssuesParticipate in or own CAPA processIdentify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locationsTravel: 30-50%Functional KnowledgeDemonstrates expanded conceptual knowledge in own discipline and broadens capabilitiesBusiness ExpertiseUnderstands key business drivers; uses this understanding to accomplish own workLeadershipNo supervisory responsibilities but provides informal guidance to new team membersProblem SolvingSolves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents ImpactImpacts quality of own work and the work of others on the team; works within guidelines and policiesInterpersonal SkillsExplains complex information to others in straightforward situationsAdditional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 50% of the TimeRelocation Eligible:YesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Locations

  • CA, Santa Clara

Responsibilities

  • Develop new procedures and Best Known Methods (BKMs) to service new products
  • Participate in or own first chamber Build & Test in Apps lab
  • Solve issues, or work with Engineering to address issues identified
  • Work with Manufacturing to develop procedures and participate (if required) on New Product final test
  • Drive resolution of key issues with Engineering.
  • Own beta site test plans and reporting
  • Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
  • Participate in or own CAPA process
  • Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
  • Travel: 30-50%

Benefits

  • general: You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
  • general: At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

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