Who We AreApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.What We OfferLocation:Icheon-Godam,KORYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Key Responsibilities1. Tool Computing Systems SupportTroubleshoot and resolve computing infrastructure issues impacting semiconductor manufacturing equipment.Respond to and recover from system incidents affecting tool operations.Support the stable operation of customer production environments.Collaborate with internal technical teams and external vendors to resolve complex technical issues.2. Server & Infrastructure OperationsOperate and maintain enterprise IT infrastructure environments.Administer virtualization, container platforms, storage, and network systems.Perform system monitoring and preventive maintenance activities.Support hardware replacement, server recovery, and system restoration.Assist with new system deployment, installation, and upgrade projects.3. Technical Support & Continuous ImprovementConduct root cause analysis and implement corrective and preventive actions.Provide technical support and guidance to engineering teams.Drive operational process improvements and system reliability enhancements.Utilize technical documentation and continuously develop technical expertise.Core CompetenciesIT Troubleshooting and Root Cause AnalysisWindows and Linux Server AdministrationVMware Virtualization Platform AdministrationKubernetes (Container Platform) AdministrationNetwork Troubleshooting and Problem ResolutionEnterprise Storage AdministrationServer Hardware Maintenance and RecoverySystem Monitoring and Log AnalysisTechnical English ProficiencySelf-Directed Learning CapabilityAdditional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 20% of the TimeRelocation Eligible:NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.