Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We OfferLocation:Singapore,SGPYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Key ResponsibilitiesThis is a Carrier Management Role responsible for ensuring our Logistics Service Providers (LSP) performs at the agreed level of execution. It requires a broad level of understanding in various transportation networks (Air, Ocean, Ground, and Parcel Shipping) and familiarity with freight flow (Order Management, Warehousing, Transport Compliance, Packaging, etc). This role ensures the effective execution of the Applied Materials Silicon Product Group Global Freight and Transportation network through communication externally with LSP and internally with Buyers and Supplier Managers. Specifically, the role will be responsible for the following activities:Service Level Performance Management: Escalation Management, On Time Performance, Missing, Wrong, & Damage PPMCross Dock ManagementMBR Participation, Carrier ManagementNew Volume OnboardingDefining Global ProcessesAll established processes must be applicable across the globeCommunication cadence with shipper/suppliers/carriers/within AppliedMiscommunication leading to carrier failure is considered a process break (our responsibility)Manage carrier SOWsKnow & uphold our expectations from our carriersWork with CBM team if an expectation is not metEstablishing clear & achievable SLAs/KPIsReview transit with carriersReview agreed transit time as per pricing scheduleWork with CBMs on Performance PlansInternal PromotionsCreating visuals/documents on carrier expectationsCovering end-to-end process from EDI to Freight Payment.Collaboration with Connectivity and Finance TeamsConnect with Buyers/ Logistics Coordinators to align their expectations from our carriersBe an escalation point only! We manage our carriers, we are not internal customer serviceCarrier ManagementManage Operational RisksTrack company-wide closuresTrack market conditions (port strikes, holiday disruptions, etcs)Work with carriers on contingency plans for expected delaysDriving Continuous Performance ImprovementsDrive consistency on performanceImprove both gross & net scoresIdentifying areas of improvementManage MBR Action TrackersProject Management for Specialized CargoQuotation Creation in CargoBaseSupport with Track & Trace and close monitoring of service providerPOC and Escalation Point for CrossDockRegular meetings with Material Project Managers to work with shippers on proper selection of Mode of TransportRegular meetings with CrossDock service providerSupport with issues between CrossDock service provider and transport service providerNew Program Launches (i.e CrossDock)Support with SOP/SOW creationsEstablish expectations (with service provider and CBM Team)Transition Manager for any carrier change projectsMinimum Requirements: Education & ExperienceBachelor’s DegreeYears of logistics or relative experience contributes to Job Grade placementKnowledge & Skills:Communication skills at all levels.Demonstrate sense of urgency.Accustomed to taking accountability for ensuring that projects are completed on time.Identifies and resolves technical, operational, and organizational problems.Analytical and use of data to drive solutions.Strong attention to detailsAbility to deal with ambiguity.High level of business acumen.Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.http://team.amat.com/:b:/r/sites/WWOFreightandTransportation/Shared%20Documents/General/Employee%20Development%20and%20HR/SPG%20Regional%20Transportation%20Manager%20JD%20-%202025.02.14.pdf?csf=1&web=1&e=CeR3kJAdditional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 10% of the TimeRelocation Eligible:YesApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.