Why join Aptiv? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world’s leading automotive brands. See your work come to life on the road—helping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us?As Customer quality Engineer, you will have a key role in APTIV Quality department as the first interface with customers ensuring the customers requirements related to quality complaints while improving customers satisfaction.To us nothing is impossible, you will have autonomy to explore your curiosity, having fun and celebrating success along the way. Reporting to the Quality supervisor.Your Role:Be the voice of Customer inside multidisciplinary team and representing Aptiv in front of customerReacting with urgency with customersPreparing and submitting the 3D & 8D report in timeOwning Customer required documentations in Customer B2B portalsManaging Quality complaints, internally following up implementation of action plan and externally ensured keeping the scorecard green.Having quality risk oriented mindset, looking for improvements of existing quality processes and proceduresYour Background:Engineer or Bachelor / Master Diploma in Engineering or Quality ManagementKnowledge in problem solving tools (5Why, 8D, Ishikawa, QRQC ..)knowledge of quality tools : APQP, PPAP, FMEA, SPC, MSA, AIAG&VDAInterpersonal skills: confident, communicative, evidence and risk based decision thinking, well time management and team worker.Fluent English speaking and writingPrivacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidatesAptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.