We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job DescriptionPosition OverviewThis is a remote field-based position requiring daily travel to customer locations within an assigned territory. The ideal candidate will provide technical support for BD Pyxis automated dispensing systems in healthcare facilities, maintaining and servicing both hardware and software components.Location RequirementsCandidates should reside within a 30-mile radius of the position's base location - Albuquerque, NMCompany vehicle provided5% overnight travel may be requiredCore ResponsibilitiesProvide on-site and remote technical support for BD Pyxis automated dispensing systemsDiagnose, service, and resolve hardware and software issuesImplement preventive maintenance programsPerform installations, repairs, calibrations, and provide sales supportMaintain accurate documentation of service activities and inventoryParticipate in ongoing training and professional developmentManage company assets (vehicle, tools, inventory) responsiblyRequired Qualifications24x7 on-call experience in a customer-facing/field service environmentExperience with computer electronics, Windows OS, and networkingCompTIA A+ CertificationMedical device or electromechanical device service/repair experienceCustomer Support CertificationValid driver's license meeting BD's auto safety standardsPreferred Qualifications:Associate Degree in Healthcare Technology or 3-5 years of combined Hardware/Software/IT experienceExperience as a hospital pharmacy technician or in a hospital Bio-Med environmentPrior customer support center experience or trainingMilitary Bio-Med experienceAutomated Teller Machine (ATM) service experienceAbility to work independently with minimal supervisionStrong mechanical, computer, verbal, written, and time management skillsPhysical RequirementsAbility to lift 70 lb. objects from floor to chest levelProficiency with powered tools (drills, screwdrivers) and manual toolsAbility to sit, kneel, squat, bend, and stand repeatedly during 8-10 hour shiftsCapability to push and pull heavy objects on castersPerform fine motor tasks while reaching for extended periodsCarry a 40 lb. pack on back or shoulder for up to 1 hourDrive for up to 6 hours, including in adverse weather conditionsClimb portable ladders and step stoolsPass respirator fit test and medical evaluation (may be required for certain service tasks)This position requires a blend of technical expertise, customer service skills, and physical capabilities to effectively support healthcare facilities with their BD Pyxis automated dispensing systems.At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.#earlycareerWhy Join Us?To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.Required SkillsOptional Skills.Primary Work LocationUSA CA - San Diego Bldg A&BAdditional LocationsWork Shift At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.Salary Range Information$27.80 - $43.20 USD Hourly