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Customer Windows/Customer Quality Management Staff

Bosch Group

Customer Windows/Customer Quality Management Staff

full-timePosted: Jan 17, 2026Amata City Rayong Industrial Estate, RAYONG, Thailand

Job Description

Description

Are you passionate about quality excellence and ready to be the voice of the customer in a fast-paced, high-precision manufacturing environment? Join our team and play a pivotal role in driving continuous improvement, product reliability, and customer satisfaction!

💼 What You’ll Do:

Customer & Process Quality Control

  • Act as the key customer contact for all quality-related concerns.

  • Prepare and submit quality documents (PPAP, APQP, PSW, PCR/ECR, etc.).

  • Coordinate 8D investigations and follow-ups, collaborating with internal teams and other Bosch plants.

  • Handle customer complaints, IQIS input, and QMM ECR/concession activities.

  • Lead and support internal/external audits and manage customer touchpoint requirements.

  • Analyze and report on inspection and trial events, including co-checks and sample submissions.

  • Deliver timely inspection reports and maintain monthly customer reporting.

Problem Solving & Quality Assurance

  • Investigate 0-km claims, internal failures, and defective parts.

  • Lead containment actions, including 3rd-party sorting coordination.

  • Provide external cost reporting and manage Safe Launch activities.

  • Support Cpk/Cmk evaluations for new model introductions.

General Support

  • Work closely with cross-functional teams and respond swiftly to issues.

  • Assist with tasks assigned by supervisors and contribute to continuous improvement initiatives.

Qualifications

📚 What We’re Looking For:

  • Bachelor’s Degree in Industrial Engineering or related fields

  • English proficiency: Good speaking, listening, and reading skills

  • 5+ years of experience in automotive quality or process engineering.

  • Strong knowledge and experience in Management and Quality Management Systems (QMS) are required.

  • Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).

  • Solid understanding of Quality Management Systems (ISO/TS16949 - IATF16949 & ISO14000).

  • Trained in QMS core tools: APQP, FMEA, Control Plans, MSA, SPC, PPAP, and CSR requirements.

  • Experience with product audits, dock audits, and operation of measuring instruments.

Additional Info

đź’ˇ Why Join Us?

  • Be part of a globally recognized organization.

  • Work with cutting-edge technologies in a collaborative environment.

  • Opportunities for continuous training and career development.

  • Contribute to meaningful, high-impact automotive projects.

👉 Apply now to become a quality leader who shapes the future of automotive innovation!

Company Description

“The Bosch Group is a global leader in technology and services, achieving annual sales of approximately 90 billion euros and employing over 400,000 associates worldwide.

With operations in around 60 countries through 470 subsidiaries and regional companies, Bosch is a major player across four key business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Driven by a commitment to connected living, Bosch develops innovative solutions that improve quality of life globally.

Bosch Automotive Thailand is a key player in the automotive sector, offering a wide range of products and services, including advanced braking systems, vehicle motion components, powertrain solutions, and technologies for electric and hybrid vehicles. With a focus on sustainability and innovation, Bosch Thailand supports the transition to electric mobility and the development of connected, automated, and personalized automotive technologies. The company has achieved significant growth, with a strong commitment to quality, safety, and environmental responsibility. Bosch continues to play a crucial role in Thailand’s automotive industry and its efforts toward decarbonization and sustainable mobility.

We are a dynamic and rapidly growing company committed to innovation and excellence in our industry. Our team is passionate, forward-thinking, and dedicated to achieving our mission.

As we continue to expand, we are seeking a vibrant and proactive talent to join our team.”

Locations

  • 7/102 Moo 4, T. Mabyangporn, Pluak Daeng, Amata City Rayong Industrial Estate, RAYONG, Thailand

Salary

Estimated Salary Rangemedium confidence

60,000 - 100,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Quality Management Systems (IATF16949)intermediate
  • APQP/PPAP/FMEA/SPC/MSAintermediate
  • Customer Complaint Handling (8D)intermediate
  • Microsoft Office Proficiencyintermediate
  • Product Auditsintermediate

Required Qualifications

  • Bachelor’s Degree in Industrial Engineering or related (experience)
  • 5+ years in automotive quality/process engineering (experience)
  • English proficiency (speaking/listening/reading) (experience)
  • Strong knowledge in Management and QMS (experience)
  • Trained in QMS core tools (experience)

Responsibilities

  • Act as key customer contact for quality concerns
  • Prepare PPAP/APQP documents and handle 8D investigations
  • Handle customer complaints and QMM activities
  • Investigate 0-km claims and lead containment actions
  • Support audits and Cpk/Cmk evaluations

Benefits

  • general: Continuous training
  • general: Career development opportunities

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Bosch Group logo

Customer Windows/Customer Quality Management Staff

Bosch Group

Customer Windows/Customer Quality Management Staff

full-timePosted: Jan 17, 2026Amata City Rayong Industrial Estate, RAYONG, Thailand

Job Description

Description

Are you passionate about quality excellence and ready to be the voice of the customer in a fast-paced, high-precision manufacturing environment? Join our team and play a pivotal role in driving continuous improvement, product reliability, and customer satisfaction!

💼 What You’ll Do:

Customer & Process Quality Control

  • Act as the key customer contact for all quality-related concerns.

  • Prepare and submit quality documents (PPAP, APQP, PSW, PCR/ECR, etc.).

  • Coordinate 8D investigations and follow-ups, collaborating with internal teams and other Bosch plants.

  • Handle customer complaints, IQIS input, and QMM ECR/concession activities.

  • Lead and support internal/external audits and manage customer touchpoint requirements.

  • Analyze and report on inspection and trial events, including co-checks and sample submissions.

  • Deliver timely inspection reports and maintain monthly customer reporting.

Problem Solving & Quality Assurance

  • Investigate 0-km claims, internal failures, and defective parts.

  • Lead containment actions, including 3rd-party sorting coordination.

  • Provide external cost reporting and manage Safe Launch activities.

  • Support Cpk/Cmk evaluations for new model introductions.

General Support

  • Work closely with cross-functional teams and respond swiftly to issues.

  • Assist with tasks assigned by supervisors and contribute to continuous improvement initiatives.

Qualifications

📚 What We’re Looking For:

  • Bachelor’s Degree in Industrial Engineering or related fields

  • English proficiency: Good speaking, listening, and reading skills

  • 5+ years of experience in automotive quality or process engineering.

  • Strong knowledge and experience in Management and Quality Management Systems (QMS) are required.

  • Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).

  • Solid understanding of Quality Management Systems (ISO/TS16949 - IATF16949 & ISO14000).

  • Trained in QMS core tools: APQP, FMEA, Control Plans, MSA, SPC, PPAP, and CSR requirements.

  • Experience with product audits, dock audits, and operation of measuring instruments.

Additional Info

đź’ˇ Why Join Us?

  • Be part of a globally recognized organization.

  • Work with cutting-edge technologies in a collaborative environment.

  • Opportunities for continuous training and career development.

  • Contribute to meaningful, high-impact automotive projects.

👉 Apply now to become a quality leader who shapes the future of automotive innovation!

Company Description

“The Bosch Group is a global leader in technology and services, achieving annual sales of approximately 90 billion euros and employing over 400,000 associates worldwide.

With operations in around 60 countries through 470 subsidiaries and regional companies, Bosch is a major player across four key business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Driven by a commitment to connected living, Bosch develops innovative solutions that improve quality of life globally.

Bosch Automotive Thailand is a key player in the automotive sector, offering a wide range of products and services, including advanced braking systems, vehicle motion components, powertrain solutions, and technologies for electric and hybrid vehicles. With a focus on sustainability and innovation, Bosch Thailand supports the transition to electric mobility and the development of connected, automated, and personalized automotive technologies. The company has achieved significant growth, with a strong commitment to quality, safety, and environmental responsibility. Bosch continues to play a crucial role in Thailand’s automotive industry and its efforts toward decarbonization and sustainable mobility.

We are a dynamic and rapidly growing company committed to innovation and excellence in our industry. Our team is passionate, forward-thinking, and dedicated to achieving our mission.

As we continue to expand, we are seeking a vibrant and proactive talent to join our team.”

Locations

  • 7/102 Moo 4, T. Mabyangporn, Pluak Daeng, Amata City Rayong Industrial Estate, RAYONG, Thailand

Salary

Estimated Salary Rangemedium confidence

60,000 - 100,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Quality Management Systems (IATF16949)intermediate
  • APQP/PPAP/FMEA/SPC/MSAintermediate
  • Customer Complaint Handling (8D)intermediate
  • Microsoft Office Proficiencyintermediate
  • Product Auditsintermediate

Required Qualifications

  • Bachelor’s Degree in Industrial Engineering or related (experience)
  • 5+ years in automotive quality/process engineering (experience)
  • English proficiency (speaking/listening/reading) (experience)
  • Strong knowledge in Management and QMS (experience)
  • Trained in QMS core tools (experience)

Responsibilities

  • Act as key customer contact for quality concerns
  • Prepare PPAP/APQP documents and handle 8D investigations
  • Handle customer complaints and QMM activities
  • Investigate 0-km claims and lead containment actions
  • Support audits and Cpk/Cmk evaluations

Benefits

  • general: Continuous training
  • general: Career development opportunities

Target Your Resume for "Customer Windows/Customer Quality Management Staff" , Bosch Group

Get personalized recommendations to optimize your resume specifically for Customer Windows/Customer Quality Management Staff. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Customer Windows/Customer Quality Management Staff" , Bosch Group

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Customer Windows/Customer Quality Management Staff @ Bosch Group.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.