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Technology Utilisation Representative

Caterpillar

Technology Utilisation Representative

full-timePosted: Aug 25, 2026Updated: Sep 1, 2026Victoria, Tullamarine

Job Description

Career Area:SalesJob Description:Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.This role is accountable for driving construction industries technology utilization and adoption at scale across dealer and customer operations. The focus is not just selling technology but ensuring it is actively used to deliver measurable productivity, safety, and aftermarket outcomes.You will work directly with dealers and customers to close the gap between technology installed and technology used, driving execution in the field.Key ResponsibilitiesDrive Utilization & ExecutionLead actions to increase utilization of Cat technologies across installed fleets (Grade, Payload, VisionLink, Safety)Identify underutilized machines and work with dealers/customers to lift usageDrive execution discipline — ensuring technology delivers real outcomes, not just activationDealer Capability & AccountabilityBuild dealer capability to support technology adoption and ongoing useSet clear expectations and review dealer performance against utilization targetsDrive corrective actions where execution gaps existCustomer Engagement & Value DeliveryWork directly with customers to improve jobsite performance through technologyRun jobsite reviews and identify productivity, safety, and efficiency gainsTranslate technology into clear, practical customer value (not features)Training & EnablementDeliver targeted training to dealer teams and customers to improve adoption and usageSupport onboarding of new technologies and features into dealer operationsEnsure consistency in how technology is positioned and supported in the fieldOpportunity & Growth FocusIdentify aftermarket and incremental sales opportunities driven by technology usageSupport growth in key growth metricsUse data and insights to prioritise actionsCross-Functional ExecutionWork with product, digital, and support teams to resolve issues impacting adoptionProvide field feedback on product gaps, training needs, and commercialization barriersSupport rollout of GTM programs and new technology releasesSkills & Experience RequiredStrong combination of sales capability and technical/application expertiseDeep experience in machine control & guidance, telematics, machine technology systems, and civil construction applicationsExperience in construction, mining, or heavy equipment environmentsProven ability to drive execution through dealers and customersAbility to translate data into clear actions and outcomesStrong influencing skills; able to challenge and drive accountabilityHands-on, field-oriented approach with a focus on resultsCompensation & Benefits:Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:Competitive remuneration packageAttractive Bonus and Share optionsCareer development with global prospectsA strong commitment to safety and your wellbeingAn inclusive workplace culture focused on quality, customer service and the environmentA commitment to diversity and inclusion, equal opportunity, and equal outcomeSMART spending APPThe opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.Additional Information Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, Caterpillar offers many job opportunities which can be found through our employment website at www.Caterpillar.com/CareersThis position requires working onsite five days a week. Visa Sponsorship is not available for this position.Posting Dates:August 25, 2026 - September 12, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to applyNot ready to apply? Join our Talent Community.

Locations

  • Victoria, Tullamarine
  • Western Australia, Redcliff

Skills Required

  • machine control & guidanceintermediate
  • constructionintermediate

Required Qualifications

  • Strong combination of sales capability and technical/application expertise (experience)
  • Deep experience in machine control & guidance, telematics, machine technology systems, and civil construction applications (experience)
  • Experience in construction, mining, or heavy equipment environments (experience)
  • Proven ability to drive execution through dealers and customers (experience)
  • Ability to translate data into clear actions and outcomes (experience)
  • Strong influencing skills; able to challenge and drive accountability (experience)
  • Hands-on, field-oriented approach with a focus on results (experience)
  • Strong combination of sales capability and technical/application expertise (experience)
  • Deep experience in machine control & guidance, telematics, machine technology systems, and civil construction applications (experience)
  • Experience in construction, mining, or heavy equipment environments (experience)
  • Proven ability to drive execution through dealers and customers (experience)
  • Ability to translate data into clear actions and outcomes (experience)
  • Strong influencing skills; able to challenge and drive accountability (experience)
  • Hands-on, field-oriented approach with a focus on results (experience)
  • Compensation & Benefits:Competitive salary based on degree and professional industry working experience. The Total Rewards package includes: (experience)
  • Competitive remuneration package (experience)
  • Attractive Bonus and Share options (experience)
  • Career development with global prospects (experience)
  • A strong commitment to safety and your wellbeing (experience)
  • An inclusive workplace culture focused on quality, customer service and the environment (experience)
  • SMART spending APP (experience)
  • The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents. (experience)
  • Competitive remuneration package (experience)
  • Attractive Bonus and Share options (experience)
  • Career development with global prospects (experience)
  • A strong commitment to safety and your wellbeing (experience)
  • An inclusive workplace culture focused on quality, customer service and the environment (experience)
  • SMART spending APP (experience)
  • The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents. (experience)

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