Job Description

Locations

• Memphis TN

Skills Required

• related fieldintermediate

Required Qualifications

• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field. (experience, 3 years)
• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field. (experience, 3 years)
• Possess and supply a set of hand tools necessary to perform required job duties. (experience)
• Possess and supply a set of hand tools necessary to perform required job duties. (experience)
• Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months. (certification)
• Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months. (certification)
• This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. (experience)
• This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. (experience)
• A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. (experience)
• A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. (experience)
• Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. (experience, 21 years)
• Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. (experience, 21 years)
• Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File (experience)
• Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File (experience)

Preferred Qualifications

• ASE T3 (Drivetrain) certification (certification)
• ASE T3 (Drivetrain) certification (certification)
• ASE T4 (Brakes) certification (certification)
• ASE T4 (Brakes) certification (certification)
• ASE T5 (Suspension) certification (certification)
• ASE T5 (Suspension) certification (certification)
• ASE T6 (Electrical and Electronic Systems) (experience)
• ASE T6 (Electrical and Electronic Systems) (experience)
• ASE T7 (HVAC) certification (certification)
• ASE T7 (HVAC) certification (certification)
• ASE 608/609 certification* (certification)
• ASE 608/609 certification* (certification)
• SKILLS & ABILITIES (experience)
• Understand the implications of new information for both current and future problem-solving and decision-making. (experience)
• Understand the implications of new information for both current and future problem-solving and decision-making. (experience)
• Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work (experience)
• Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work (experience)
• Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks. (experience)
• Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks. (experience)
• Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups. (experience)
• Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups. (experience)
• Ability to determine the type of tools and equipment needed. (experience)
• Ability to determine the type of tools and equipment needed. (experience)
• Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer. (experience)
• Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer. (experience)
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. (experience)
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. (experience)

Responsibilities

• Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.
• Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment.
• Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Perform minor adjustment and repairs on various types of trailers equipment and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers
• Perform minor adjustment and repairs on various types of trailers equipment and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers
• Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Diagnose, adjust, and perform repairs on various types of trailer equipment, and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework.
• Diagnose, adjust, and perform repairs on various types of trailer equipment, and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
• Road test vehicles to diagnose malfunctions and to ensure that they are working properly.
• Road test vehicles to diagnose malfunctions and to ensure that they are working properly.
• Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
• Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
• Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
• Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
• Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
• Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
• Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
• Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.
• Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application.
• Accurately complete DOT forms and all other forms of documentation in a timely fashion.
• Accurately complete DOT forms and all other forms of documentation in a timely fashion.
• Work with a high degree of independence and manage own daily schedule.
• Work with a high degree of independence and manage own daily schedule.
• Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
• Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
• Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
• Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.

Benefits

• general: Health, dental, vision insurance starts DAY ONE of employment.
• general: Health, dental, vision insurance starts DAY ONE of employment.
• general: 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company.
• general: 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company.
• general: Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
• general: Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
• general: Tuition Assistance/Reimbursement
• general: Tuition Assistance/Reimbursement
• general: Adoption/Surrogacy assistance
• general: Adoption/Surrogacy assistance
• general: Pet Insurance
• general: Multiple ERG, diversity groups, and company paid volunteer hours.
• general: Multiple ERG, diversity groups, and company paid volunteer hours.
• general: Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.
• general: Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.

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