Job TitleReceptionistJob Description SummaryThe Receptionist plays a large role in creating a first impression of the company via in person and phone interactions with individuals, including prospective clients, employees, guests and vendors who walk through the door or call the location. We are seeking a passionate and driven professional to act as an ambassador and liaison between our client, employees and visitors who come to the site. Ideally, this individual cares deeply about the level of interaction and the quality of the experience the recipient enjoys during their initial interactions at the site.Job DescriptionESSENTIAL FUNCTIONS AND RESPONSIBILITIESEnsures a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to meet the request at handPerform general office duties, as required, including sorting and delivering mail, perform outgoing shipping, and assist internal clients with logistics needs. · Answer phone calls promptly and professionally, including calls to the main line, internal phone calls and internal help desk.Provide professional, timely, courteous and accurate service to employees and customersPresent a neat appearance and maintain professional or business attire at all timesBe able to learn quickly and follow detailed instructionsAnswer questions and solve problems independently by utilizing a variety of resources to provide accurate information.Greet customers with a smile and maintain a tidy work area.Welcome visitors and follow all visitor and Security procedures.Support multiple service areas proficiently while maintaining expertise.Relieve team members for breaks and/or lunches as assigned.Understand and follow tasks for all assigned areas.Provides travel assistance, calling cabs, communicating arrival, etc.Understands and adheres to all safety and security protocolsPerform daily responsibilities with initiative (i.e. opening/closing tasks, stocking supplies, completing requests, meeting deadlines).Complete reports in an accurate and timely manner.Assist with special projects as requested. Communication Proficiency (oral and written) Customer Focus Team Orientation Multi[1]TaskingIMPORTANT EDUCATIONHigh School diploma or general education degree (GED).College degree and/or related experience and training preferred.IMPORTANT EXPERIENCEMinimum 2 years of office administration or reception experience (or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job)ADDITIONAL ELIGIBILITY QUALIFICATIONSAbility to interact with client and client employees, senior management, staff and vendors as a service professional at all timesFollow directions and policiesProfessionalism and the ability to interact well with othersFlexible and energetic spiritExhibit motivation and initiativeStrong attention to detailStrong written and verbal communication skillsFamiliar with basic bookkeeping proceduresGood analytical skillsProvide consistently accurate serviceAbility to follow through and to help with tasks as a team playerAbility to prioritize and multi-task job dutiesProven compute experience; proficiency in Outlook, Word and Excel requiredAbility to lift 40 pounds repetitivelyPosition requires frequent reaching, bending, standing and sitting for prolonged periodCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $21.04 - $24.75Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.INCO: “Cushman & Wakefield”