Job TitleRSOC Monitoring Analyst (Data Centre, JOHOR)Job Description SummaryJob DescriptionPerform continuous monitoring of:Access control systemsVideo surveillance systemsIntrusion detection systemsSafety and environmental alarm systemsConduct initial triage and classification of events:Security eventsSafety (EHS) eventsInfrastructure-related incidentsExecute incident escalation in accordance with GSOC escalation models:Security Operations teamsEHS response teamsIRC / Infrastructure OperationsSupport incident communication coordination:Notify relevant stakeholdersTrack escalation statusMaintain incident timelinesMonitor infrastructure operational alerts, including:Security system outagesAccess disruptionsFacility-related operational issuesMaintain real-time situational awareness during active incidentsMaintain accurate incident logs, reports, and tracking recordsAdhere to GSOC standard operating procedures, escalation thresholds, and event classification modelsSupport 24/7 operations, including shift-based monitoring coverageRequirements:Diploma holderAny relevant working experience will be advantageousBasic understanding of Physical security systems (ACS, CCTV, IDS) and Data center operations and critical infrastructure environmentsStrong situational awareness and ability to perform structured triageAbility to follow escalation protocols with discipline and accuracyWillingness to work rotating shifts in a 24/7 operational environment INCO: “Cushman & Wakefield”