Job TitleSecurity Systems Level S2 TechnicianJob Description SummaryThe Security Systems Engineer is responsible for the design, configuration, maintenance, and optimization of enterprise-level physical security systems, with a primary focus on Lenel S2 access control platforms. This role supports mission-critical infrastructure by ensuring the reliability, integrity, and performance of integrated security technologies including access control, video surveillance (CCTV/VMS), and intrusion detection systems.The ideal candidate brings strong technical expertise in low-voltage systems, networked security applications, and system integration, and can operate both independently and collaboratively in dynamic commercial or industrial environmentsThis position is responsible to provide ongoing maintenance, repair, and upgrades for physical security infrastructure, including badge readers, surveillance cameras, and locking hardware throughout assigned facilitiesJob DescriptionKey ResponsibilitiesSecurity Systems Engineering & AdministrationMust have a Lenel S2 Certification$1,500 sign on bonusAdminister, configure, and support Lenel S2 access control systems, including database management, user provisioning, system upgrades, and patchingProgram and troubleshoot access control hardware such as door controllers, badge readers, panels, relays, and power suppliesDesign and implement system enhancements, expansions, and integrations with other enterprise platformsInstallation, Maintenance & TroubleshootingPerform advanced diagnostics and repairs on low-voltage security systems (24V AC/DC), including access control, intrusion detection, and CCTV systemsTroubleshoot communication issues across TCP/IP-based systems, field devices, and controllersConduct preventive maintenance, system audits, and lifecycle upgrades to ensure optimal system performanceVideo Surveillance & Integrated SystemsMaintain and support IP-based video surveillance systems (VMS), including camera configuration, firmware updates, and network connectivityEnsure proper camera placement, field of view, and recording integritySupport integrations between access control and video systems for event correlation and monitoringNetwork & Systems IntegrationWork with IT teams to configure VLANs, IP addressing, and network security for physical security devicesIntegrate security systems with enterprise tools (e.g., Active Directory, identity management systems)Utilize and support communication protocols such as BACnet, Modbus, and ONVIF where applicableDocumentation & ComplianceMaintain accurate system documentation (as-builts, wiring diagrams, network topology, and configuration baselines)Ensure compliance with NEC, OSHA, and site-specific safety and operational standardsDocument incidents, service activities, and system changes in service management platformsIncident Response & SupportProvide on-call support and rapid response to system outages or security incidentsPerform root cause analysis and implement corrective actions to prevent recurrenceCoordinate with cross-functional teams and vendors for escalations and project deliveryJob QualificationsRequired QualificationsLenel S2 Certification (required) – demonstrated experience supporting and administering Lenel S2 systems3–5+ years of hands-on experience in physical security systems, low-voltage electrical systems, or controls engineeringStrong experience with:Access control systems (Lenel, S2, or similar enterprise platforms)IP-based video surveillance systems (Milestone, Genetec, Avigilon, etc.)Low-voltage wiring, panel terminations, and field device installationProven ability to read and interpret:Electrical schematicsWiring diagrams and control drawingsNetwork topology diagramsSolid understanding of:TCP/IP networking fundamentals (IP addressing, switches, routing basics)Industry standards and protocols (e.g., ONVIF, BACnet, Modbus)National Electrical Code (NEC) and relevant compliance requirementsTechnical SkillsProficiency using diagnostic tools such as multimeters, cable testers, and network analyzersExperience configuring and troubleshooting distributed hardware systems and embedded controllersFamiliarity with Windows-based servers, databases, and security system software platformsPreferred QualificationsExperience supporting enterprise environments (corporate campuses, data centers, industrial facilities)Knowledge of cybersecurity best practices as applied to physical security systemsManufacturer certifications in VMS or access control platforms (e.g., Genetec, Milestone, Avigilon)Experience with system commissioning, testing, and project implementationSoft Skills & CompetenciesStrong analytical and problem-solving capabilitiesAbility to work independently as well as in cross-functional technical teamsExcellent communication and documentation skillsHigh attention to detail and commitment to system reliability and safetyCushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $31.45 - $37.00C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.INCO: “C&W Services”