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Account Director

Dentsu

Account Director

full-timePosted: Aug 12, 2026Updated: Sep 3, 2026Bangalore

Job Description

We are looking for a highly qualified Account Director to take on the role of Client Lead — the single point of accountability for solving a client's B2B business problems, whatever form they take. The AD is not a specialist in one narrow service; s/he is expected to understand a client's business, sales, and marketing objectives holistically, and to bring together the right mix of strategy, creative, and execution capabilities from across Dentsu B2B to solve it — from concept to delivery. The AD will own P&L responsibility for their account group, lead the professional development of their team, and build senior relationships with client stakeholders across business, sales, and marketing functions. The AD is expected to operate as a true consultant and partner to the client — proactively identifying problems, shaping solutions, and expanding the scope of the relationship over time.Job Description:Act as the Client Lead — the single point of accountability for the accountCreate and foster client relationships across business, sales, and marketing stakeholdersDeliver targeted P&L across the account portfolioUnderstand and translate client's business, sales, and marketing objectives into effective solutionsProactively identify and pitch new opportunities that expand the client relationshipLead the concept-to-delivery lifecycle of client engagements, partnering with internal specialist teams as neededManage team — Account Managers and Account ExecutivesTrain and develop junior staff membersDrive opportunities for additional revenue through account growthBudgeting and account planningAdherence to QA processesOther duties as required by ManagementQualifications and SkillsGraduate / post-graduate in Business Management or related fieldOverall 10+ years' experience in client relationship management, with at least 3 years of dedicated B2B experienceProven ability to solve B2B client problems end to end — from concept through to deliverySuccessful track record of building relationships and managing engagements with senior business, sales, and marketing executivesStrong customer service outlook with excellent communication and interpersonal skillsAbility to quickly gain in-depth knowledge of customers' needs, requirements, and organisational structuresStrong business, technical, and problem-solving skillsHighly organised, with demonstrated ability to create and manage complex account plans, communicated in a straight-talking, open, and easily digestible mannerProven capacity to use analytics to drive optimisation and decision-makingAdvanced Excel & PowerPoint skills and relevant industry measurement toolsProfessional maturity, integrity, discipline, and a positive attitudeLocation:BangaloreBrand:DwaTime Type:Full timeContract Type:Permanent

Locations

  • Bangalore

Skills Required

  • client relationship managementintermediate
  • customers' needsintermediate

Required Qualifications

  • Graduate / post-graduate in Business Management or related field (experience)
  • Overall 10+ years' experience in client relationship management, with at least 3 years of dedicated B2B experience (experience, 10 years)
  • Proven ability to solve B2B client problems end to end — from concept through to delivery (experience)
  • Successful track record of building relationships and managing engagements with senior business, sales, and marketing executives (experience)
  • Strong customer service outlook with excellent communication and interpersonal skills (experience)
  • Ability to quickly gain in-depth knowledge of customers' needs, requirements, and organisational structures (experience)
  • Strong business, technical, and problem-solving skills (experience)
  • Highly organised, with demonstrated ability to create and manage complex account plans, communicated in a straight-talking, open, and easily digestible manner (experience)
  • Proven capacity to use analytics to drive optimisation and decision-making (experience)
  • Advanced Excel & PowerPoint skills and relevant industry measurement tools (experience)
  • Professional maturity, integrity, discipline, and a positive attitude (experience)

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