Carat is a dynamic media agency committed to delivering innovative and effective media solutions for our clients. We value creativity, collaboration, and a results-driven approach. At Carat we put our people first, we empower and grow them, whilst always striving for excellence. We lead with positivity, purpose, and ultimate accountability.Purpose of the Role:To provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. The Media Account Director/Client Lead is viewed as a trusted advisor to the client, understands and articulates client business insights, and leverages these to contribute ways to move the business forward. This role involves leading and monitoring day-to-day activities, proactively identifying new business-building insights and opportunities, managing, motivating, and developing the team, and working with other departments to develop and execute strategies that will build the Client’s business.Job Description:Key responsibilities:Manages the Business: Deliver the service proposition to clients and manage the business end-to-end on individual clients.Relationship Management: Own client relationships as per the defined relationship strategy for the client.Proactively Identifies Client Development Opportunities: Flag specific client cross-sell and upsell opportunities.Commercial and Service Ownership of Client Relationship: Drive seamless delivery and profitability of the account.Team Leadership:Lead, mentor, and develop a high-performing team.Foster a collaborative and inclusive work environment.Set clear goals and performance expectations.Key Competencies:Strategic ThinkingLeadershipFinancial ManagementInnovationRelationship BuildingCommunicationProblem-SolvingRequired Qualifications and Skills:Proven experience in media account management or a similar role.Strong strategic thinking and problem-solving skills.Excellent communication and relationship-building abilities.Ability to manage multiple projects and meet deadlines.Leadership skills with the ability to motivate and develop a team.Proficiency in marketing and media planning tools and software.Experience:Minimum 3 years of experience in media account management or a related field.Demonstrated success in managing client relationships and delivering business growth.Experience in leading and developing a team.Strong financial acumen and experience managing budgets.Excellent leadership, communication, and interpersonal skills.Ability to think strategically and execute effectively.Knowledge of digital media and emerging technologies.Location:SandtonBrand:CaratTime Type:Full timeContract Type:Permanent