MNC InsiderMNC Insider

CRM Manager

Dentsu

CRM Manager

full-timePosted: Aug 4, 2026Updated: Sep 3, 2026Beirut

Job Description

The purpose of this role is to shape and deliver the CRM Marketing Strategy, working closely with the Head of Digital Marketing and Business Development team to drive attributable demand generation, audience segmentation and data-led direct marketing.Job Description:Key responsibilities:Act as the primary point of contact for assigned markets on all CRM initiativesTranslate regional CRM strategy into market-specific campaign plansLead campaign briefing, planning, and execution across channels (Email, Push, WhatsApp, etc.)Work closely with strategy, creative, data, and development teams to ensure seamless deliveryChallenge and refine market briefs to ensure strategic alignment and effectivenessManage campaign timelines, approvals, and stakeholder communicationMonitor campaign performance and identify optimization opportunitiesEnsure adherence to brand guidelines, data compliance, and governance frameworksMust-Have Skills & ExperienceCore SkillsStrong understanding of CRM / lifecycle marketing (campaigns, journeys, segmentation)Ability to translate business objectives into actionable CRM plansExperience working across multi-channel CRM (Email, Push, Messaging platforms)Solid stakeholder management and client-facing experienceStrong organizational skills with the ability to manage multiple markets and prioritiesStrategic & Analytical ThinkingAbility to challenge briefs and provide strategic recommendationsUnderstanding of audience segmentation and personalizationComfort with campaign performance metrics and optimizationExecution & ToolsFamiliarity with CRM platforms (preferably Adobe Campaign, Salesforce, or similar)Understanding of campaign workflows, QA processes, and delivery timelinesLocation:BeirutBrand:DentsuTime Type:Full timeContract Type:Permanent

Locations

  • Beirut
  • Cairo

Responsibilities

  • Act as the primary point of contact for assigned markets on all CRM initiatives
  • Translate regional CRM strategy into market-specific campaign plans
  • Lead campaign briefing, planning, and execution across channels (Email, Push, WhatsApp, etc.)
  • Work closely with strategy, creative, data, and development teams to ensure seamless delivery
  • Challenge and refine market briefs to ensure strategic alignment and effectiveness
  • Manage campaign timelines, approvals, and stakeholder communication
  • Monitor campaign performance and identify optimization opportunities
  • Ensure adherence to brand guidelines, data compliance, and governance frameworks

Target Your Resume for "CRM Manager" , Dentsu

Get personalized recommendations to optimize your resume specifically for CRM Manager. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "CRM Manager" , Dentsu

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

GeneralGeneral

Answer 10 quick questions to check your fit for CRM Manager @ Dentsu.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.