Learning & Development Program Operations Consultant
Duke Energy
Learning & Development Program Operations Consultant
Job Description
Important Application Submission InformationIn order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, September 12, 2026More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.Position SummaryThe L&D Program Operations Consultant manages the day-to-day coordination and delivery of enterprise learning and talent development programs. The role ensures cohorts, events, communications, schedules, and learning materials are organized and delivered accurately and executed on time.Key ResponsibilitiesCoordinate end-to-end logistics for cohort-based, virtual, in-person, and hybrid programs.Manage participant rosters, registrations, calendars, invitations, attendance, completions and related program activity.Coordinate participant, manager, facilitator, and vendor communications.Prepare and distribute agendas, materials, pre-work, assessments, and follow-up resources.Schedule sessions, facilitators, meeting spaces, technology, and other delivery requirements.Provide day-of program support and resolve routine participant or facilitator issues.Maintain accurate program files, checklists, templates, and delivery records.Monitor timelines and escalate scheduling conflicts, delivery risks, and participant concerns.Partner with the Learning Operations and Insights Consultant to maintain accurate enrollment, attendance, and completion data.Recommend improvements to program workflows, communications, and participant experiences.Required QualificationsBachelor’s degree and 1 plus year(s) of work-related experience ORHS/GED and 5 plus years relevant work experience in lieu of a degreeA relevant master’s degree can be considered in lieu of bachelor’s degree and one year of experience.Preferred Qualifications Two or more years of experience coordinating programs, events, projects, or employee-facing initiatives.Experience supporting learning and development, talent management, human resources, or enterprise-wide programs is preferred.Experience coordinating programs, events, projects, or employee-facing initiatives.Strong organizational, communication, coordination, and follow-through skills.High attention to detail and ability to manage multiple priorities.Proficiency with Microsoft 365 tools.Experience in learning and development, talent management, or HR is preferred.Mobility Classification - Hybrid#LI-PG1#LI-HybridTravel Requirements15-25%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNo. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.PrivacyDo Not Sell My Personal Information (CA)Terms of UseAccessibility
Locations
- NC, Charlotte
Skills Required
- lieu of a degreeintermediate
- Microsoft 365 toolsintermediate
- learningintermediate
Required Qualifications
- Bachelor’s degree and 1 plus year(s) of work-related experience OR (experience)
- HS/GED and 5 plus years relevant work experience in lieu of a degree (experience)
- A relevant master’s degree can be considered in lieu of bachelor’s degree and one year of experience. (experience)
- Bachelor’s degree and 1 plus year(s) of work-related experience OR (experience)
- HS/GED and 5 plus years relevant work experience in lieu of a degree (experience)
- A relevant master’s degree can be considered in lieu of bachelor’s degree and one year of experience. (experience)
- Do Not Sell My Personal Information (CA) (experience)
Preferred Qualifications
- Two or more years of experience coordinating programs, events, projects, or employee-facing initiatives. (experience)
- Experience supporting learning and development, talent management, human resources, or enterprise-wide programs is preferred. (experience)
- Experience coordinating programs, events, projects, or employee-facing initiatives. (experience)
- Strong organizational, communication, coordination, and follow-through skills. (experience)
- High attention to detail and ability to manage multiple priorities. (experience)
- Proficiency with Microsoft 365 tools. (experience)
- Experience in learning and development, talent management, or HR is preferred. (experience)
- Two or more years of experience coordinating programs, events, projects, or employee-facing initiatives. (experience)
- Experience supporting learning and development, talent management, human resources, or enterprise-wide programs is preferred. (experience)
- Experience coordinating programs, events, projects, or employee-facing initiatives. (experience)
- Strong organizational, communication, coordination, and follow-through skills. (experience)
- High attention to detail and ability to manage multiple priorities. (experience)
- Proficiency with Microsoft 365 tools. (experience)
- Experience in learning and development, talent management, or HR is preferred. (experience)
Responsibilities
- Coordinate end-to-end logistics for cohort-based, virtual, in-person, and hybrid programs.
- Manage participant rosters, registrations, calendars, invitations, attendance, completions and related program activity.
- Coordinate participant, manager, facilitator, and vendor communications.
- Prepare and distribute agendas, materials, pre-work, assessments, and follow-up resources.
- Schedule sessions, facilitators, meeting spaces, technology, and other delivery requirements.
- Provide day-of program support and resolve routine participant or facilitator issues.
- Maintain accurate program files, checklists, templates, and delivery records.
- Monitor timelines and escalate scheduling conflicts, delivery risks, and participant concerns.
- Partner with the Learning Operations and Insights Consultant to maintain accurate enrollment, attendance, and completion data.
- Recommend improvements to program workflows, communications, and participant experiences.
- Coordinate end-to-end logistics for cohort-based, virtual, in-person, and hybrid programs.
- Manage participant rosters, registrations, calendars, invitations, attendance, completions and related program activity.
- Coordinate participant, manager, facilitator, and vendor communications.
- Prepare and distribute agendas, materials, pre-work, assessments, and follow-up resources.
- Schedule sessions, facilitators, meeting spaces, technology, and other delivery requirements.
- Provide day-of program support and resolve routine participant or facilitator issues.
- Maintain accurate program files, checklists, templates, and delivery records.
- Monitor timelines and escalate scheduling conflicts, delivery risks, and participant concerns.
- Partner with the Learning Operations and Insights Consultant to maintain accurate enrollment, attendance, and completion data.
- Recommend improvements to program workflows, communications, and participant experiences.
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