Supporting the integrity of the bank's compliance systems, this role delivers technical and operational services that underpin regulatory controls and conduct risk management. By applying established procedures and leveraging working knowledge of compliance frameworks, the role identifies and resolves routine compliance issues, escalating exceptions to management as required. Outputs from this position ensure the accuracy and reliability of compliance data, enabling the business to meet regulatory obligations and internal standards. Engagement is primarily within the compliance team and with direct business stakeholders, ensuring timely communication and resolution of BAU matters.Requires at least 2 years of experience in compliance operations or regulatory controls within banking or financial services, with exposure to compliance monitoring systems and data validation processes.Key Responsibilities:Regulatory compliance assurance through accurate data validation and control executionConduct risk mitigation through monitoring of system-generated alertsOperational efficiency in compliance systems maintenance and user supportProcess improvement and knowledge sharing within the compliance team 1. Regulatory compliance assurance through accurate data validation and control executionValidate compliance data inputs in core systems to ensure alignment with regulatory reporting requirements.Execute established control checks to detect anomalies or gaps in compliance processes.Escalate identified discrepancies or potential breaches to the Assistant Manager for further investigation.Document validation outcomes and maintain audit trails in accordance with compliance protocols.Performance Measures:Accuracy of compliance data submitted for regulatory reportingTimeliness of escalation and resolution of detected anomaliesCompleteness of audit documentation supporting control execution2. Conduct risk mitigation through monitoring of system-generated alertsReview daily system alerts related to suspicious transactions or conduct risk indicators.Apply predefined criteria to assess the relevance and severity of flagged activities.Initiate follow-up actions or escalate cases that require further review by compliance management.Maintain detailed records of alert dispositions and actions taken for audit and regulatory review.Performance Measures:Effectiveness of conduct risk identification through alert monitoringConsistency in applying escalation protocols for high-risk casesQuality of documentation supporting alert disposition decisions3. Operational efficiency in compliance systems maintenance and user supportPerform scheduled system checks to confirm operational readiness of compliance platforms.Respond to user queries on compliance system functionality, providing guidance within defined procedures.Log and track system issues, coordinating with IT or vendors for timely resolution.Support periodic user access reviews to ensure appropriate system entitlements.Performance Measures:Responsiveness to user support requests and issue resolutionUptime and reliability of compliance systems under direct controlAccuracy of user access records and entitlement reviews4. Process improvement and knowledge sharing within the compliance teamIdentify recurring process bottlenecks or inefficiencies in compliance workflows.Contribute suggestions for procedural enhancements to improve control effectiveness.Share updates on regulatory changes or system enhancements with team members.Participate in team knowledge sessions to foster best practice adoption.Performance Measures:Frequency and impact of process improvement suggestions adoptedLevel of team awareness on updated compliance proceduresEngagement in knowledge sharing and training initiatives Bachelor's degree in Finance, Business, Law, or related fieldCertification in Compliance (e.g., ICA Certificate or equivalent) preferredOngoing professional development in regulatory compliance