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Host/ess - Restaurant

Four Seasons Hotels

Host/ess - Restaurant

full-timePosted: Aug 14, 2026Updated: Sep 3, 2026Four Seasons Puerto Rico

Job Description

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.About the role: We’re looking for a welcoming and vibrant Host to be the face of our restaurant! As a Host, you'll help create inclusive, unforgettable dining experiences where everyone feels at home. Bring your energy, personality, and passion for people! What you will do: Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set Print menus and collateral Communicate to guests and team members using systems Answering guests requests via multiple communication channels in regards to dining in the outlets Coordinate events with marketing team Develop a complete working knowledge of the menus, menu ingredients and restaurant information What you will bring: Strong communication skills and fluency in English and Spanish, both written and spoken. One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset Ability to operate computer equipment and other food & beverage computer systems Strong communication skills What we offer: Energizing Employee Culture where you are encouraged to be your true self! Competitive salary and a comprehensive benefits package Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan) Complimentary accommodation at other Four Seasons Hotels and Resorts Complimentary dry cleaning for business clothing Complimentary employee meals Paid holidays, vacation, and sick days Culinary, retail and wellness experiences at special rates Schedule & Hours: Full Time, Rotating Schedule Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Locations

  • Four Seasons Puerto Rico

Skills Required

  • Englishintermediate
  • Food & Beverage outletintermediate

Required Qualifications

  • Strong communication skills and fluency in English and Spanish, both written and spoken. (experience)
  • Strong communication skills and fluency in English and Spanish, both written and spoken. (experience)
  • One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset (experience)
  • One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset (experience)
  • Ability to operate computer equipment and other food & beverage computer systems (experience)
  • Ability to operate computer equipment and other food & beverage computer systems (experience)
  • Strong communication skills (experience)
  • Strong communication skills (experience)

Responsibilities

  • Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
  • Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
  • Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
  • Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
  • Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
  • Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
  • Print menus and collateral
  • Print menus and collateral
  • Communicate to guests and team members using systems
  • Communicate to guests and team members using systems
  • Answering guests requests via multiple communication channels in regards to dining in the outlets
  • Answering guests requests via multiple communication channels in regards to dining in the outlets
  • Coordinate events with marketing team
  • Coordinate events with marketing team
  • Develop a complete working knowledge of the menus, menu ingredients and restaurant information
  • Develop a complete working knowledge of the menus, menu ingredients and restaurant information

Benefits

  • general: Energizing Employee Culture where you are encouraged to be your true self!
  • general: Energizing Employee Culture where you are encouraged to be your true self!
  • general: Competitive salary and a comprehensive benefits package
  • general: Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
  • general: Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
  • general: Complimentary accommodation at other Four Seasons Hotels and Resorts
  • general: Complimentary accommodation at other Four Seasons Hotels and Resorts
  • general: Complimentary dry cleaning for business clothing
  • general: Complimentary dry cleaning for business clothing
  • general: Complimentary employee meals
  • general: Complimentary employee meals
  • general: Paid holidays, vacation, and sick days
  • general: Paid holidays, vacation, and sick days
  • general: Culinary, retail and wellness experiences at special rates
  • general: Culinary, retail and wellness experiences at special rates

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