Restaurant Manager
Four Seasons Hotels
Restaurant Manager
Job Description
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:About the roleAs Restaurant Manager – Altura, you will lead the overall operation of Altura, the Italian Coastal all-day dining restaurant at The Park Gstaad, A Four Seasons Hotel.Reporting to the Director of Food & Beverage, you will take ownership of the restaurant’s guest experience, team leadership, operational excellence and financial performance across breakfast, lunch, dinner and terrace service. You will ensure that Altura’s concept and service philosophy come to life consistently throughout every dining experience.With breakfast as an important part of the operation alongside all-day dining and terrace service, you will lead a diverse team and work closely with Culinary and Beverage to create warm, engaging and memorable experiences for our guests.This is a seasonal position starting in March 2027, joining our pre-opening team ahead of the hotel’s Summer 2027 opening and continuing through our first summer operating season until approximately mid-September 2027. The position is intended for candidates interested in building a long-term seasonal journey with Four Seasons in Gstaad.What you will doLead all Altura Restaurant operations across breakfast, lunch, dinner and terrace serviceLead, coach and develop a high-performing restaurant team, creating a culture of engagement, accountability and service excellenceEnsure exceptional service quality, guest recognition and consistent execution of Altura’s Italian Coastal concept and service philosophyDrive revenue, profitability, labour productivity and effective management of operating expensesWork closely with Culinary, Beverage and other operational teams to ensure a seamless and memorable guest experienceBuild strong relationships with guests, owners and repeat visitors while leading service recovery and personalised experiencesLead outlet readiness and support seasonal promotions, special events, terrace activations and continuous improvement initiativesWhat you bringA degree or diploma in Hospitality Management, Hotel Management or a related field is preferredMinimum four years of leadership experience within luxury restaurants, luxury hotels, all-day dining operations or fine dining environmentsProven ability to lead and develop teams while delivering exceptional luxury guest experiencesStrong operational and commercial understanding, including revenue, profitability, labour productivity and cost managementExcellent organisational, communication and guest relations skillsFluent English and German and/or French; additional languages are advantageousIn accordance with Swiss employment regulations, only candidates holding Swiss or EU/EFTA citizenship, or a valid Swiss work authorization, can be considered for this positionWhat we offerCompetitive compensation and benefitsComplimentary meals during working shiftsEmployee accommodation subject to availability and applicable conditionsFour Seasons employee benefits, including preferential rates at Four Seasons hotels and resorts worldwideLearning, development and international career opportunities within Four Seasons
Locations
- Four Seasons Gstaad
Required Qualifications
- A degree or diploma in Hospitality Management, Hotel Management or a related field is preferred (degree in diploma in hospitality management)
- Minimum four years of leadership experience within luxury restaurants, luxury hotels, all-day dining operations or fine dining environments (experience)
- Proven ability to lead and develop teams while delivering exceptional luxury guest experiences (experience)
- Strong operational and commercial understanding, including revenue, profitability, labour productivity and cost management (experience)
- Excellent organisational, communication and guest relations skills (experience)
- Fluent English and German and/or French; additional languages are advantageous (experience)
- In accordance with Swiss employment regulations, only candidates holding Swiss or EU/EFTA citizenship, or a valid Swiss work authorization, can be considered for this position (experience)
- A degree or diploma in Hospitality Management, Hotel Management or a related field is preferred (degree in diploma in hospitality management)
- Minimum four years of leadership experience within luxury restaurants, luxury hotels, all-day dining operations or fine dining environments (experience)
- Proven ability to lead and develop teams while delivering exceptional luxury guest experiences (experience)
- Strong operational and commercial understanding, including revenue, profitability, labour productivity and cost management (experience)
- Excellent organisational, communication and guest relations skills (experience)
- Fluent English and German and/or French; additional languages are advantageous (experience)
- In accordance with Swiss employment regulations, only candidates holding Swiss or EU/EFTA citizenship, or a valid Swiss work authorization, can be considered for this position (experience)
Responsibilities
- Lead all Altura Restaurant operations across breakfast, lunch, dinner and terrace service
- Lead, coach and develop a high-performing restaurant team, creating a culture of engagement, accountability and service excellence
- Ensure exceptional service quality, guest recognition and consistent execution of Altura’s Italian Coastal concept and service philosophy
- Drive revenue, profitability, labour productivity and effective management of operating expenses
- Work closely with Culinary, Beverage and other operational teams to ensure a seamless and memorable guest experience
- Build strong relationships with guests, owners and repeat visitors while leading service recovery and personalised experiences
- Lead outlet readiness and support seasonal promotions, special events, terrace activations and continuous improvement initiatives
- Lead all Altura Restaurant operations across breakfast, lunch, dinner and terrace service
- Lead, coach and develop a high-performing restaurant team, creating a culture of engagement, accountability and service excellence
- Ensure exceptional service quality, guest recognition and consistent execution of Altura’s Italian Coastal concept and service philosophy
- Drive revenue, profitability, labour productivity and effective management of operating expenses
- Work closely with Culinary, Beverage and other operational teams to ensure a seamless and memorable guest experience
- Build strong relationships with guests, owners and repeat visitors while leading service recovery and personalised experiences
- Lead outlet readiness and support seasonal promotions, special events, terrace activations and continuous improvement initiatives
Benefits
- general: Competitive compensation and benefits
- general: Complimentary meals during working shifts
- general: Employee accommodation subject to availability and applicable conditions
- general: Four Seasons employee benefits, including preferential rates at Four Seasons hotels and resorts worldwide
- general: Learning, development and international career opportunities within Four Seasons
- general: Complimentary meals during working shifts
- general: Employee accommodation subject to availability and applicable conditions
- general: Four Seasons employee benefits, including preferential rates at Four Seasons hotels and resorts worldwide
- general: Learning, development and international career opportunities within Four Seasons
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